Field Service Specialist II

Copeland Cold Chain LP; United States; Remote; USD 80,000 - 104,000; Full time

Benefits offered by this job

Medical insurance plans

Dental and vision coverage

401(k)

Flexible time off plans

Job summary

Copeland Cold Chain LP is seeking a Field Service Specialist II with 3–5+ years of experience in refrigeration and controls. This role requires troubleshooting system issues, developing controller programs, and providing customer support.

The position is fully remote, but travel may be necessary for team collaboration and customer interaction. The competitive salary for this role ranges from $80,000 to $104,000 annually, reflecting the market norms and candidate qualifications.

Qualifications

• 3–5+ years of hands-on field experience in refrigeration, controls, or commissioning.
• Advanced understanding of refrigeration cycle operation.
• Ability to travel up to 85–90%.

Responsibilities

• Commission and verify control systems for refrigeration and HVAC applications.
• Troubleshoot system issues both on-site and remotely.
• Develop and modify controller programs.

Skills

Hands-on field experience in refrigeration, controls, or commissioning

Advanced understanding of refrigeration cycle operation

Knowledge of building automation systems

CO₂ trans-critical or cascade system experience

Proficiency with Modbus, BACnet

Education

3–5+ years of relevant experience

Tools

Microsoft Office

Job description

Field Service Specialist II

AS A FIELD SERVICE SPECIALIST II, YOU WILL:

• Commission and verify control systems for refrigeration and HVAC applications (E2, E3, Site Supervisors, etc).
• Troubleshoot system issues both on-site and remotely, ensuring optimal performance.
• Develop and modify controller programs from I/O legends or existing sequences.
• Execute new store commissioning and remodel commissioning projects, ensuring all documentation is completed accurately.
• Provide site-level customer support and training for contractors and end users.
• Review and interpret store prints, electrical schematics, and project specifications.
• Coordinate with Project Managers, Engineers, and Technical Support on project execution.
• Maintain strong working knowledge of third‑party control systems and network integrations.
• Ensure all work meets safety and compliance standards.

REQUIRED EDUCATION, EXPERIENCE, & SKILLS

• 3–5+ years of hands‑on field experience in refrigeration, controls, or commissioning.
• Advanced understanding of refrigeration cycle operation (compressors, valves, racks, cases).
• Knowledge of building automation systems and HVAC control logic.
• CO₂ trans‑critical or cascade system experience highly preferred.
• Proficiency with Modbus, BACnet, and other communication protocols preferred.
• Computer skills including Microsoft Office products, databases, Internet software, E‑mail, Windows, etc.
• Proven ability to work independently and manage multiple site assignments.
• Ability to travel up to 85–90%.
• Legal work authorization in the United States – sponsorship will not be provided for this role.

Remote Work Arrangement

This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed.

Compensation

Our compensation philosophy is simple: we pay a competitive base salary within the local market in which we operate and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $80,000 to $104,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to the role.

Working Conditions

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.

Benefits

Medical insurance plans, dental and vision coverage, 401(k) and more. Flexible time off plans, including paid parental leave, vacation and holiday leave.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [e-mail].