Field Service Specialist II

Copeland LP; United States; On-site; Full time

Benefits offered by this job

Medical insurance plans

Dental and vision coverage

401(k) plan

Flexible time off

Job summary

A leading HVAC company is seeking a Field Service Specialist II to oversee the commissioning and troubleshooting of refrigeration control systems. The role demands 3-5 years of field experience and proficiency in building automation and HVAC control logic. Responsibilities include customer support and project coordination, with travel expected up to 90%. This position supports a remote work model, requiring flexibility and independent work skills. Competitive compensation and comprehensive benefits are provided.

Qualifications

• 3-5+ years of hands-on field experience in refrigeration, controls, or commissioning.
• Knowledge of building automation systems and HVAC control logic.
• Ability to travel up to 85-90%.
• Legal work authorization in the United States.

Responsibilities

• Commission and verify control systems for refrigeration and HVAC applications.
• Troubleshoot system issues both on-site and remotely.
• Provide site-level customer support and training for contractors.
• Coordinate with Project Managers and Engineers on project execution.

Skills

Hands-on field experience in refrigeration

Knowledge of building automation systems

Proficiency with Modbus and BACnet

Strong communication skills

Ability to manage multiple site assignments

Education

3-5 years of experience in relevant field

Tools

Microsoft Office products

Databases

Windows operating system

Job description

(such as apply with LinkedIn) and capture some of your activity on the careers site. It doesn’t record any personal details. For more information, please read our and .**Job Description**The Field Service Specialist II is an experienced field professional responsible for the commissioning, troubleshooting, and optimization of Copeland control systems and refrigeration equipment. This role demands a deep understanding of refrigeration system operation, control strategies, and integration with HVAC and building management systems. Field work will be required with extensive overnight travel. The Field Services Specialist II is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.**AS A FIELD SERVICE SPECIALIST II, YOU WILL:*** Commission and verify control systems for refrigeration and HVAC applications (E2, E3, Site Supervisors, etc).* Troubleshoot system issues both on-site and remotely, ensuring optimal performance.* Develop and modify controller programs from I/O legends or existing sequences.* Execute new store commissioning and remodel commissioning projects, ensuring all documentation is completed accurately.* Provide site-level customer support and training for contractors and end users.* Review and interpret store prints, electrical schematics, and project specifications.* Coordinate with Project Managers, Engineers, and Technical Support on project execution.* Maintain strong working knowledge of third-party control systems and network integrations.* Ensure all work meets safety and compliance standards.**REQUIRED EDUCATION, EXPERIENCE, & SKILLS:**3–5+ years of hands-on field experience in refrigeration, controls, or commissioning. Knowledge of building automation systems and HVAC control logic. CO[2] trans-critical or cascade system experience highly preferred. Proficiency with Modbus, BACnet, and other communication protocols preferred. Computer skills including Microsoft Office products, databases, Internet software, E-mail, Windows, etc. Proven ability to work independently and manage multiple site assignments. Ability to travel up to 85–90%. Legal work authorization in the United States - Sponsorship will not be provided for this role This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectivelyOur compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is , commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration. Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. **Our Commitment to Inclusion & Belonging**At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.