Field Service Specialist

Amtraco, Inc.; Montgomery (AL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with company match

Paid time off

Life insurance

Disability insurance

Employee assistance program

Education programs

Job summary

Amtraco, Inc. is seeking a Field Services Specialist to service rack customers across the Montgomery, AL area. You will make sales calls to existing customers and pursue new business while representing the company in every interaction.

This role requires strong communication, mechanical aptitude, and a valid driver's license. You'll coordinate with sales, manufacturing, and engineering and report to the local sales representative.

Qualifications

• Associates degree from an accredited college preferred.
• 3 years experience in route sales or customer service.
• Excellent communication skills and ability to drive safely.

Responsibilities

• Make sales calls to existing customers and secure new business.
• Review customer needs and quote products for rework or new projects.
• Coordinate rack pickup/drop-off within territory.
• Represent the company and bridge sales with operations.
• Collaborate with sales, manufacturing and engineering; report to the sales rep.

Skills

Sales calls

Customer service

Communication

Driving

Mechanical aptitude

Territory management

Education

Associates degree

Job description

The Field Services Specialist helps the Company achieve their core value of being Customer Focused by servicing our racking customers within their defined territory. This includes making sales calls on existing customers and securing new customers.

Field Services Specialist: Makes sales calls in your territory, maintaining existing customers and earn the business of new customers in your territory. Review needs of customers asking if they have any products requiring rework or repair and if they have any new projects requiring quotation. Picking up and dropping off racks within your territory. Acting as the face of the company. Bridging sales and customer service. Working cross functionally with sales, manufacturing and engineering. Reporting to the sales representative within your defined territory. This position requires excellent communication skills, mechanical aptitude, significant driving and a dedication to sales growth and best in class customer service. Other duties and tasks as assigned.

This position pays base plus earned commissions and bonuses.

Education: Associates from an accredited college or university preferred.

Experience: 3 year(s) preferred in route sales and/or customer service.

Physical Effort

• Lift/Carrying Frequency Distance Activity
• 1.1 - 10 lbs. Constantly (80%-100%)
• 11 - 25 lbs. Constantly (80%-100%)
• 26 - 50 lbs. Constantly (80%-100%)
• 51 - 75 lbs. Periodically (30%-54%)

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AMTRACO offers a Total Rewards Culture and a comprehensive benefits package designed to take care of you and your family:

• New hire increases based on performance at your 90-day, 6-month, and 12-month milestones
• Earn rewards with your tenure with the company, which focuses on experiences and wellness
• 6 Paid Time Off Days every year
• Vacation time increases with your tenure with the company
• Service days to volunteer in your community
• Health, vision, and dental insurance
• Health Savings Account with a company contribution for every employee who enrolls in our medical insurance
• $25,000 Life Insurance Policy paid by the company for every full-time employee
• Voluntary insurance options including Short Term Disability, Long Term Disability, Accident, Hospital Indemnity, Life Insurance & AD&D
• Employee Assistance Program to support employees with personal and/or work-related challenges
• 401(k) with a generous company match
• Continuing education programs and resources for career development
• Build-out bonus eligibility
• And more!

Amtraco: EPSI, STM, and SBM is an equal opportunity employer and drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.