Field Service Specialist

Amtraco, Inc.; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) with generous company match

Paid time off days

Continuing education programs

Job summary

Amtraco, Inc. is hiring a Field Services Specialist in Atlanta, Georgia to service racking customers by maintaining and developing sales within your defined territory. This role requires excellent communication skills, mechanical aptitude, and a clean driving record.

The specialist will be responsible for sales calls, customer needs assessments, and logistics management. The position offers a mix of base salary and commissions, along with extensive benefits including health insurance, paid time off, and a 401(k) with company match.

Qualifications

• 3+ years preferred in route sales and/or customer service.
• A clean driving record is required.

Responsibilities

• Make sales calls in your territory, maintaining existing customers.
• Review needs of customers for products requiring rework or repair.
• Pick up and drop off racks within your territory.
• Act as the face of the company bridging sales and customer service.
• Work cross-functionally with sales, manufacturing, and engineering.

Skills

Excellent communication skills

Mechanical aptitude

Driving skills

Customer service

Education

Associate degree from an accredited college or university

Job description

Overview

The Field Services Specialist helps the Company achieve its core value of being Customer Focused by servicing our racking customers within their defined territory. This includes making sales calls on existing customers and securing new customers.

Responsibilities

• Makes sales calls in your territory, maintaining existing customers and earning the business of new customers in your territory.
• Review needs of customers asking if they have any products requiring rework or repair and if they have any new projects requiring quotation.
• Picking up and dropping off racks within your territory.
• Acting as the face of the company. Bridging sales and customer service.
• Work cross-functionally with sales, manufacturing and engineering.
• Reporting to the sales representative within your defined territory.
• This position requires excellent communication skills, mechanical aptitude, significant driving and a dedication to sales growth and best in class customer service.
• Other duties and tasks as assigned.

This position pays base plus earned commissions and bonuses.

Qualifications

• Education: Associate degree from an accredited college or university preferred.
• Experience: 3 year(s) preferred in route sales and/or customer service.
• A clean driving record.

Physical Requirements

• Lift/Carrying Frequency Distance Activity
• 1.1 - 10 lbs. Constantly (80%-100%)
• 11 - 25 lbs. Constantly (80%-100%)
• 26 - 50 lbs. Constantly (80%-100%)
• 51 - 75 lbs. Periodically (30%-54%)

Benefits

• New hire increases based on performance at your 90-day, 6-month, and 12-month milestones
• Earn rewards with your tenure with the company, which focuses on experiences and wellness
• 6 Paid Time Off Days every year
• Vacation time increases with your tenure with the company
• Service days to volunteer in your community
• Health, vision, and dental insurance
• Health Savings Account with a company contribution for every employee who enrolls in our medical insurance
• $25,000 Life Insurance Policy paid by the company for every full-time employee
• Voluntary insurance options including Short Term Disability, Long Term Disability, Accident, Hospital Indemnity, Life Insurance & AD&D
• Employee Assistance Program to support employees with personal and/or work-related challenges
• 401(k) with a generous company match
• Continuing education programs and resources for career development
• Build-out bonus eligibility
• And more!

Amtraco: EPSI, STM, and SBM is an equal opportunity employer and drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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