Field Service Specialist

Valmet; Appleton (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401k with company match

Company-funded pension

Job summary

Valmet is seeking a Field Service Specialist to join the Paper Machine Wet End group. You will support customers across North America by delivering hands-on service on site and via remote troubleshooting.

The role may involve travel up to 50-80% and possibly overseas projects, with training provided for the right candidate. The ideal candidate has strong mechanical or electrical aptitude, experience in hydraulic and pneumatic systems, good communication, and solid PC skills.

Qualifications

• Strong mechanical and/or electrical aptitude.
• Hydraulic and pneumatic background a plus.
• Good communication and organizational skills required.
• Strong PC skills.

Responsibilities

• Travel to customer sites to deliver hands-on field support.
• Provide remote troubleshooting from offices when needed.
• Support field teams and prepare for service calls.
• Move customer production and performance forward with timely service.

Skills

Mechanical skills

Electrical aptitude

Hydraulic Pneumatic

Communication skills

PC skills

Job description

Looking for a hands-on role in Field Services? This could be your next career move!

Changing your employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer! Join our team now and apply your expertise as a Field Service Specialist in our Paper Machine Wet End group.

You'll be part of our NA Services team and play a crucial role in supporting our customers' operations by ensuring their equipment is running at optimum levels. You'll work with cutting edge technology and tools to support the performance of the large-scale papermaking equipment at our customers' facilities located across North America. You may even have the ability to travel overseas to support targeted projects, participate in machine start ups, or assist in testing customer equipment to be delivered in North America.

On a day-to-day basis you might be traveling to the customer site to deliver critical hands-on support, or you might provide remote troubleshooting assistance from our offices. At times you may also be supporting others in the field while you research and prepare for your own service calls. In the end, our goal is to provide the highest level of commitment and service to our customers in order to move their production and performance forward.

Our focus is on finding individuals with a strong background in mechanical experience. Strong mechanical skills but no previous work in the paper industry. We're willing to train and work with the right candidate. You'll be part of a group of knowledgeable Service experts who can provide support and guidance. Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations.

What you'll need

We're looking for individuals who are self-motivated and enjoy learning new things. Strong mechanical and or electrical aptitude; hydraulic & pneumatic background a plus; good communication and organizational skills required, along with strong PC skills.

Travel Requirement

Ability to travel approximately 50-80% of the time, including overnight travel as needed.

Must be legally authorized to work in the United States. Please note that any offer of employment is contingent upon a background check and drug screen.

We Offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting.

• Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.

Where everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together to provide solutions and services to our customers. Our commitment to moving our customers' performance forward requires creativity, technological know-how, innovation, service mindedness – and above all, team work!