Field Service Software Engineer – Global Health Tech Impact

Artidis

Houston (TX)

On-site

USD 80,000 - 100,000

Full time

14 days+
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Benefits offered by this job

Competitive salary
Bonus for performance

Job summary

Artidis is seeking a Field Service Software Engineer to support installation and maintenance of ARTIDIS systems. This role involves diagnosing software issues, providing technical support, and collaborating with teams worldwide to ensure system performance.

The ideal candidate holds a Bachelor's in Computer Science or a related field and possesses strong troubleshooting and communication skills. This position offers a competitive salary in a dynamic start-up environment.

Qualifications

  • Bachelor’s degree or equivalent practical experience in a technical field.
  • Experience in troubleshooting software issues in technical systems.
  • Ability to read and modify software code (Qt/C++, QML).
  • Familiarity with software documentation and troubleshooting processes.
  • Strong knowledge of medical device quality standards.

Responsibilities

  • Provide software support for ARTIDIS systems during field operations.
  • Diagnose and analyze software issues from the field.
  • Perform remote and on-site troubleshooting.
  • Develop software tools and scripts for service support.
  • Write and maintain documentation for troubleshooting processes.

Skills

Software troubleshooting
Debugging
Root cause analysis
Communication skills
Analytical skills
Qt/C++ knowledge
Medical device regulation knowledge
Version control (Git)

Education

Bachelor’s degree in Computer Science or related field

Job description

Artidis is seeking a Field Service Software Engineer to support installation and maintenance of ARTIDIS systems. This role involves diagnosing software issues, providing technical support, and collaborating with teams worldwide to ensure system performance.

The ideal candidate holds a Bachelor's in Computer Science or a related field and possesses strong troubleshooting and communication skills. This position offers a competitive salary in a dynamic start-up environment.

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