Field Service Scheduling Specialist

Schneider Electric; Parsippany-Troy Hills (NJ); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401(k) with match

Life insurance

Job summary

Schneider Electric is seeking a Services Planner in the United States to coordinate the scheduling of Field Service Technicians, third-party contractors, and authorized partners. You will manage contract timelines, forecast resource needs, and ensure parts are on-site for site visits, while supporting internal stakeholders to meet deadlines.

The role emphasizes clear communication with customers, adherence to customer instructions, and flexibility to cover US time zones.

Qualifications

• Ability to manage and schedule service contract execution within contract start and end dates.
• Plan, schedule, and forecast manpower and resource requirements.
• Schedule Field Service technicians, third-party contractors, and service partners.
• Support internal stakeholders to meet project timelines.
• Ensure needed parts are onsite for each site visit.

Responsibilities

• Schedule and coordinate Field Service technicians, contractors, and partners.
• Track contract start/end dates and ensure timely execution.
• Forecast manpower needs and allocate resources accordingly.
• Communicate with customers and partners at each scheduling gate.

Skills

Schedule management

Resource planning

Field tech coordination

Stakeholder support

Parts on-site

Customer communication

Time zone flexibility

Job description

Schneider Electric is seeking a Services Planner in the United States to coordinate the scheduling of Field Service Technicians, third-party contractors, and authorized partners. You will manage contract timelines, forecast resource needs, and ensure parts are on-site for site visits, while supporting internal stakeholders to meet deadlines.

The role emphasizes clear communication with customers, adherence to customer instructions, and flexibility to cover US time zones.