Field Service Scheduler & Dispatch Analyst

Mettler-Toledo, Inc.; Lutz (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision care

401(k) savings plan with company matching

Tuition reimbursement

Employee wellness programs

Paid time off

Job summary

Mettler-Toledo, Inc. is seeking a Scheduling Analyst Dispatcher based in Lutz, Florida. This role ensures efficient coordination of Field Service Technicians' schedules while enhancing productivity and customer service excellence. Ideal candidates possess strong problem-solving, organizational, and communication skills with at least two years of relevant experience.

Benefits include medical coverage, 401(k) matching, tuition reimbursement, and various wellness programs, starting from the date of hire. Join us to contribute to Mettler-Toledo’s commitment to precision and innovation.

Qualifications

• Minimum of two years of planning and/or scheduling experience in a service, logistics, or manufacturing organization.
• Significant experience with ERP and/or CRM systems is a plus.
• Must be proficient in Microsoft Office skills including Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Coordinate daily activities for Field Service Technicians to meet service goals.
• Analyze schedules to minimize travel time and maximize productivity.
• Communicate with internal teams and external customers to deliver excellent service.

Skills

Problem-solving

Logistics optimization

Customer service

Communication

Detail orientation

Time management

Decision-making

Education

Associate's degree in a business or technical field

Tools

ERP systems

CRM systems

Microsoft Office including Excel

Job description

Mettler-Toledo, Inc. is seeking a Scheduling Analyst Dispatcher based in Lutz, Florida. This role ensures efficient coordination of Field Service Technicians' schedules while enhancing productivity and customer service excellence. Ideal candidates possess strong problem-solving, organizational, and communication skills with at least two years of relevant experience.

Benefits include medical coverage, 401(k) matching, tuition reimbursement, and various wellness programs, starting from the date of hire. Join us to contribute to Mettler-Toledo’s commitment to precision and innovation.