Field Service Sales & Maintenance Solutions

John H. Carter Company; Baton Rouge (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

John H. Carter Company is seeking an Outside Sales - Maintenance Service Sales professional to build strong customer relationships and drive service bookings. You will identify outages, coordinate with internal teams, and present value-based service solutions to customers in industrial settings.

The role requires understanding of process control, instrumentation, and service offerings, with strong communication and negotiation skills to win long-term partnerships.

Qualifications

• 3+ years in industrial or adjacent outside sales or engineering/maintenance in a process plant is preferred.
• Trade school or college background acceptable for candidates with relevant experience.
• Ability to communicate complex service offerings to customers and internal teams.

Responsibilities

• Identify and qualify maintenance outages and service opportunities.
• Lead account strategy to maximize profit and value for customers.
• Coordinate with account managers to drive bookings and service solutions.
• Deliver service capabilities during outages and maintenance events.
• Act as consultant to select best alternatives for customer profitability.

Skills

Process control

Communication skills

Relationship building

Negotiation

Stakeholder management

Ambiguity handling

Team player

Entrepreneurial mindset

Industry knowledge

Product knowledge

Customer understanding

Value chain

Cross-organization work

Outage planning

Office software

CRM/SharePoint

Customer-hour flexibility

Education

Bachelor's degree or better

Tools

CRM systems

SharePoint

Job description

John H. Carter Company is seeking an Outside Sales - Maintenance Service Sales professional to build strong customer relationships and drive service bookings. You will identify outages, coordinate with internal teams, and present value-based service solutions to customers in industrial settings.

The role requires understanding of process control, instrumentation, and service offerings, with strong communication and negotiation skills to win long-term partnerships.