Field Service Representative - Power Distribution/Electrical

Schneider Electric; Denver (CO); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid family leaves

15 days of paid time off

Flexible work arrangements

Job summary

Schneider Electric is seeking a Field Service Representative in Denver. This role involves servicing and maintaining power distribution equipment. The ideal candidate will have a minimum of 2 years in field service repair and a relevant Associate’s degree or certification.

Offers include a competitive salary range of $68,000 to $102,000 yearly, along with comprehensive benefits such as health insurance, 401(k) matching, and generous paid time off.

Qualifications

• 2+ years in field service repair and customer service.
• Thorough understanding of AC and DC power principles.
• Ability to write service reports and respond to customer inquiries.

Responsibilities

• Perform assembly, startup, and maintenance of equipment.
• Collaborate with clients and team members to resolve issues.
• Complete necessary documentation such as field service reports.

Skills

Field service repair experience

Customer service skills

Ability to read blueprints

Electrical safety procedures

Basic computer skills

Education

Associate’s degree or trade certification

Tools

Diagnostic equipment

Microsoft Office

Job description

Great people make Schneider Electric a great company.

Schneider’s Field Service Representatives play an impactful role within the organization – collaborating with customers, team members and third‑party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Schneider‑ and third‑party manufactured equipment in a variety of dynamic environments. They are problem solvers, customer focused and passionate about the work they do.

We are proud to offer all Field Service Representatives direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices and laptops for daily professional use.

This is a site‑based position with occasional non‑standard hours. There is a 40‑hour guarantee (+ overtime), with most work occurring at customer sites.

This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure.

Typical Day

• Pre‑site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solving with customers, electricians, sales partners, technical support and District Service teams
• Completion of field service reports, expense reports, preventive maintenance and startup data sheets
• Working with your Manager and/or Regional Service Director to resolve complex escalated issues
• Continuous learning and training on various products both in the field and in the classroom

Additional Activities

• Travel throughout the region for local customer support or even country‑wide travel, including overnight travel by vehicle or air
• Assist senior technicians and support Project Management on larger system start‑ups
• Work alongside larger teams of FSRs and collaborate with Project Managers on higher‑complexity projects
• Act on behalf of the District Service Manager to resolve operational issues as required

Qualifications

• An Associate’s degree, trade/vocational certification, Military training or similar experience in electrical‑related disciplines
• Ability to read blueprints/schematics
• Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
• 2+ years of field service repair and customer service with UPS (Uninterruptible power supply) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro‑mechanical or electronics related equipment
• 2+ years in Field Services or equivalent industry experience
• Good safety practices and adherence to company safety procedures and policies (lock‑out/tag‑out, compliance with all safety programs, and completion of safety‑related trainings on time)
• Identify hazards present in the work area and report safety matters, incidents and near misses to management or safety representative
• NFPA‑70E or OSHA experience preferred
• Safe driving and vehicle operations skills
• Skill in utilizing test and diagnostic equipment
• Experience reading and interpreting schematics, drawings and operation manuals
• Ability to write service reports, correspondence and procedures; effectively present information and respond to customer questions
• Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds
• Work outside in a variety of environmental extremes such as heat, cold, rain and dust
• Remain in a standing position for extended periods, including working in small confined spaces
• English proficiency required to communicate with customers and team members
• Proficient in basic computer skills and systems including Microsoft Office: Outlook, Teams, Word, Excel; and the ability to navigate and utilize company digital tools and resources

Compensation and Benefits

For this U.S. based position, the expected compensation range is $68,000 – $102,000 per year, which includes base pay and short‑term incentive. The range applies to candidates located within the United States. Individual pay is determined by performance, knowledge, job‑related skills, experience and relevant education or training.

Benefits include: medical, dental, vision and basic life insurance; Benefit Bucks; flexible work arrangements; paid family leaves; 401(k) with match; well‑being programs; 12 holidays per year and 15 days of paid time off per year (pro‑rated in the first year). Additional benefits: company stock purchase opportunity (eligibility depends on start date) and military leave benefits.

Video: https://www.youtube.com/watch?v=CAKJVzjVMTA

Learn more about working with us: http://se.com/us/careers

Equal Opportunity Employer Statement

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.