Field Service Representative - Defense Sector (Norway)

Nokia; Town of Norway (WI); Hybride; USD 70 000 - 100 000; Plein temps

Résumé du poste

Nokia is seeking a skilled Field Service Representative in the Town of Norway, Wisconsin, to advance communications solutions for the defense sector. This role focuses on technical engagements with defense customers, requiring hands-on expertise in telecommunications and secure networks.

The candidate must possess experience with defense agencies and the ability to communicate complex concepts effectively. A Bachelor’s or Master's degree in a relevant field is essential. International travel is expected for customer engagements.

Qualifications

• Experience working in or with defense agencies or military organizations.
• Proven ability to conduct technical demonstrations and proof‑of‑concepts.
• Understanding of defense industry security protocols.

Responsabilités

• Lead and execute pre‑sales activities and customer training.
• Engage with defense organizations to understand mission requirements.
• Collaborate with sales, product management, and R&D teams.

Connaissances

Technical expertise in communication solutions (4G/LTE, 5G)

Excellent communication skills

Experience with defense agencies

Ability to obtain a Secret level clearance

Formation

Bachelor’s or Master’s degree in Engineering, Telecommunications, Computer Science

Description du poste

Job Description

We are now seeking a highly skilled and motivated Field Service Representative to join our team and contribute to the advancement of cutting‑edge communications solutions for the defense sector. The position will work closely with regional sales teams/account management and is expected to drive technical engagements with defense customers and partners, present and demonstrate our product capabilities both remotely and onsite, conduct comprehensive training and proof‑of‑concept developments. This role requires a deep understanding of communications solutions in the military/defense segment, hands‑on expertise in telecommunications and secure networks, and the ability to bridge the gap between advanced technology and mission‑critical defense applications.

How You Will Contribute And What You Will Learn

• Leading and executing pre‑sales activities, technical demonstrations, and customer training.
• Conducting proof‑of‑concept developments and field trials showcasing Nokia’s advanced communications solutions.
• Engaging with defense organizations to understand their mission requirements and tailoring Nokia’s offerings to meet operational needs.
• Collaborating with sales, product management, and R&D teams to ensure seamless integration of Nokia’s solutions into defense environments.
• Gathering and understanding customer requirements and providing feedback to product management and R&D teams to support continuous improvement.
• Developing and delivering compelling technical presentations and solution roadmaps tailored to the defense sector.
• Ensuring compliance with defense industry security protocols and regulatory requirements.
• Acting as a trusted advisor to defense customers, translating technical capabilities into real‑world mission‑critical advantages.

Key Skills And Experience

• A strong background in defense, with experience working in or with defense agencies, military organizations, or defense contractors.
• Technical expertise in communication solutions, ideally 4G/LTE and 5G, secure networks, RF engineering, or satellite communications.
• Proven ability to conduct technical demonstrations and proof‑of‑concepts in live or simulated defense environments.
• A Bachelor’s or Master’s degree in Engineering, Telecommunications, Computer Science, or a related field.
• Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non‑technical defense stakeholders.
• The ability to act as the primary contact for local/regional technical inquiries.
• Prior (or current) active duty or service in the armed forces.
• The ability to obtain a Secret level clearance.

Travel

Moderate to high, depending on customer engagements, including international travel.

Nationality Requirement

Due to the security requirements of our customers, Norwegian nationality is required.

Equal Opportunity Employment

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds enrich our teams, and you may be the right candidate for this or another opportunity.