IP Services Sales Engineer

NOKIA; Dallas (TX); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Nokia seeks a proactive pre-sales IP Services specialist to partner with Sales & TechSales teams in evaluating opportunities and tailoring Nokia IP solutions for CSPs and enterprises. You will help define fit-for-purpose offers and articulate value across complex IP networks.

In this customer-facing role, you’ll work across cultures and time zones, support Scopes of Work, pricing, and process improvements, and contribute to knowledge sharing and tool enhancement.

Qualifications

• Bachelor degree in technical or business stream; Master degree preferred.
• Experience delivering services in IP networks domain.
• Experience in consultative value selling methodologies to services projects.
• Ability to work autonomously and manage conflicting priorities.
• Excellent written and oral communication skills in English.

Responsibilities

• Evaluates and develops business opportunities in IP Network domain, in collaboration with Sales & TechSales teams, typically at regional or sub-regional level.
• Identifies short and longer-term solutions to address customer needs by competitively positioning Nokia IP products and services.
• Acts as a subject matter expert in IP services domain (CARE, Deployment and Professional Services), engages customers, presents viable technical solutions and articulates their value to the customers.
• Understand and keep up to date with Nokia IP Services Portfolio and delivery team's capabilities.
• Actively supports the offer development phases, defines Scopes of Work, Statements of Compliance, optimized cost estimates and a competitive selling price for services.
• Pro-actively support initiatives aiming at continuous improvement of Nokia pre-sales and commercial management tools, processes and marketing collaterals.
• Pro-actively support internal knowledge sharing initiatives.

Skills

IP networks knowledge

Customer facing

Cross-cultural communication

English proficiency

Bachelor/Master degree

Education

Bachelor’s degree in technical or business

Master degree preferred

Job description

The mission of the team is to work closely with Nokia Sales & TechSales teams, providing specialized expertise in IP services domain (CARE, Deployment and Professional Services), in order to create a best fit offering and drive sales of NOKIA IP solutions.

• Evaluates and develops business opportunities in IP Network domain, in collaboration with Sales & TechSales teams, typically at regional or sub-regional level.
• Identifies short and longer-term solutions to address customer needs, by competitively positioning NOKIA IP products and services.
• Acts as a subject matter expert in IP services domain (CARE, Deployment and Professional Services), engages customers, presents viable technical solutions and articulates their value to the customers, recommends best practices and lessons learned.
• Understand and keep up to date with Nokia IP Services Portfolio and delivery team's capabilities
• Actively supports the offer development phases, according to NI Sales process: define and provide the Scopes of Work, Statements of Compliance, optimized cost estimates and a competitive selling price for all required services, making use of corporate tools and seeking any required support from various parts of the organization.
• Pro-actively support initiatives aiming at continuous improvement of Nokia pre-sales and commercial management tools, processes and marketing collaterals
• Pro-actively support internal knowledge sharing initiatives

You have:

• Good knowledge of how CSP and Enterprises run their IP networks from planning, design, roll-out up to operating and maintaining them
• Experience and passion to work in a customer facing role
• Ability to work effectively across cultures, languages, time-zones and in a remote management set-up
• Excellent written and oral communication skills in English
• A Bachelor degree in a technical or business stream, Master degree preferred

It would be nice if you also had:

• Hands-on experience in delivering services to customers, and/or scoping, costing and pricing services in offers (preferably in IP network domain).
• Experience in applying consultative value selling methodologies to services business projects
• Capability to work autonomously, managing conflicting priorities, navigating poorly defined contexts
• Good soft skills for communication and negotiation to manage multiple internal/external project stakeholders

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.

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Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.