Field Service Representative

Cindavi; Cincinnati (OH); Remote; USD 41,000 - 48,000; Full time

Benefits offered by this job

Benefits

Relocation assistance

Job summary

Cindavi is seeking a Field Service Technician to install, maintain, troubleshoot, and repair equipment used in healthcare environments. This remote, field-based role involves traveling to customer locations and solving technical challenges to keep equipment operating safely and reliably.

You will diagnose problems, perform preventive maintenance, and build strong relationships with customers through effective technical support and clear communication.

Qualifications

• At least 2 years of technical, mechanical, maintenance, or field service experience.
• Strong mechanical aptitude and hands-on experience installing, troubleshooting, and repairing equipment.
• Ability to diagnose technical problems, interpret service documentation, and use appropriate tools to complete repairs.
• Strong communication and customer-service skills for professional environments.
• Ability to travel frequently to customer locations and work independently.
• Valid driver's license and clean driving record.
• Experience in automotive repair or medical equipment servicing is a plus.
• No degree required; hands-on experience valued.

Responsibilities

• Install, inspect, maintain, and repair mechanical and electromechanical equipment at customer locations to ensure reliable performance.
• Diagnose technical problems, identify root causes, and complete repairs that minimize equipment downtime.
• Perform preventive maintenance, equipment testing, and safety checks to maintain product reliability.
• Build strong customer relationships by providing technical support, explaining equipment operation, and delivering responsive service.
• Manage service visits, maintain accurate repair documentation, and coordinate with internal teams to resolve customer issues.

Skills

Field service

Mechanical aptitude

Diagnostics

Repair skills

Customer communication

Travel readiness

Driver's license

Education

No degree required

Job description

Are you the person people turn to when equipment stops working? We're looking for a hands-on Field Service Technician who enjoys diagnosing mechanical problems, making repairs, and helping customers get their equipment back up and running.

Job Summary

We are hiring a Field Service Technician to install, maintain, troubleshoot, and repair equipment used in healthcare environments. You'll work directly with customers, solve technical challenges, and help ensure essential equipment operates safely and reliably.

This is a remote, field-based opportunity for someone who enjoys working independently, traveling to customer locations, and putting their mechanical skills to practical use.

What You'll Do

• Install, inspect, maintain, and repair mechanical and electromechanical equipment at customer locations to ensure reliable performance.
• Diagnose technical problems, identify root causes, and complete repairs that minimize equipment downtime.
• Perform preventive maintenance, equipment testing, and safety checks to maintain product reliability.
• Build strong customer relationships by providing technical support, explaining equipment operation, and delivering responsive service.
• Manage service visits, maintain accurate repair documentation, and coordinate with internal teams to resolve customer issues.

What You'll Bring

• At least 2 years of relevant technical, mechanical, maintenance, or field service experience, ideally between 2 and 5 years.
• Strong mechanical aptitude and hands-on experience installing, troubleshooting, and repairing equipment.
• The ability to diagnose technical problems, interpret service documentation, and use appropriate tools to complete repairs.
• Strong communication and customer service skills, with the confidence to work directly with customers in professional environments.
• The ability to work independently, organize service schedules, and travel frequently to customer locations.
• A valid driver's license and clean driving record.
• Experience in automotive repair, medical equipment servicing, or related mechanical industries is a plus.
• No degree is required. Relevant hands-on experience and technical ability are valued.

We offer $30.00 to $35.00 per hour, benefits, and relocation assistance depending on the candidate.

If you're a mechanically skilled problem-solver who enjoys working with people, taking ownership of repairs, and making a difference through reliable equipment service, we'd love to hear from you.