Field Service Project Coordinator

Ziegler Cat; Shakopee (MN); On-site; USD 71,400 - 89,250; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO 15 days

Holidays 9

401(k) plan

HSA

Disability Insurance

FSA & EAP

Parental Leave

Fitness membership discount

Education Assistance

Job summary

Ziegler CAT is seeking a Service Support Specialist to lead the field service team, organize and quote repairs, and coordinate projects involving contractors, engineers, customers, and service staff. This role emphasizes cost‑effective project management and timely communication.

Qualified candidates should have a high school diploma (2‑year technical college preferred), diesel/gas engine experience, and strong mechanical/electrical aptitude.

Qualifications

• High School degree required; 2‑year technical college degree preferred.
• Experience with diesel and gas powered engines required.
• Electrical and mechanical aptitude including ATS, Switchgear, engine control required.
• Project Management experience preferred.
• Excellent communication skills.
• Experience in Microsoft Office Suites.

Responsibilities

• Creates quotes for both internal and external customers for repairs related to power generation equipment, electrical systems, and industrial equipment.
• Enter parts, labor, and miscellaneous items needed on quotes.
• Coordinates procedures and documentation with contractors, engineers, customers, owners, utility company, sales staff, and service technicians, providing status updates throughout the projects.
• Coordinates field service projects, managing outside resources to bring projects in on time and within budget constraints.
• Adheres to and helps enforce safety policies both on‑and off‑site.
• Occasionally assists with meetings with customers, contractors, engineers, owners, and Ziegler staff to discuss project requirements and logistics where site visits are required.
• Responds promptly to phone calls or email requests.
• Works in a cooperative manner with team and leadership.

Skills

Diesel engines

Gas engines

Electrical aptitude

Mechanical aptitude

Project Management

Communication skills

Education

High School diploma

2-year technical college degree

Tools

Microsoft Office

Job description

Ziegler CAT is seeking a Service Support Specialist to lead the field service team, organize and quote repairs, and coordinate projects involving contractors, engineers, customers, and service staff. This role emphasizes cost‑effective project management and timely communication.

Qualified candidates should have a high school diploma (2‑year technical college preferred), diesel/gas engine experience, and strong mechanical/electrical aptitude.