Field Service Professional - Houston, TX

NRG Energy; Houston (TX); On-site; USD 68,000 - 86,000; Full time

Job summary

An established industry player is seeking a motivated Field Service Professional to join their dynamic team in Houston. This role offers a unique opportunity to work at the intersection of energy and home services, providing expert installation and maintenance of cutting-edge smart home technology. With a competitive salary, comprehensive training, and a supportive work environment, you'll thrive as you deliver exceptional customer service and drive sales. Enjoy a flexible work schedule, a company vehicle, and numerous benefits as you contribute to creating smarter, safer homes for customers. If you have a passion for technology and customer engagement, this position is perfect for you.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Company take-home vehicle

Cell phone and work tablet

Paid time off

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Employee pricing on smart home products

Ten paid holidays

Career development opportunities

Qualifications

• Experience in customer service and sales is essential.
• Field technician experience in installation and maintenance is a plus.

Responsibilities

• Provide expert installation and services of smart home technology.
• Maximize earning potential through service and installation appointments.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Education

High School Diploma

Tools

Installation tools

Safety equipment

Job description

Field Service Professional - Houston, TX

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Field Service Professional - Houston, TX

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Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & Ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job – We'll ship everything to you directly!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
  
  

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity
  
  

A Day In The Life

As part of our Field Service Technician team, you’ll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

Who We’re Looking For

Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you’re an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Someone who thrives in a team environment as well as independently
  
  

Minimal Requirements

• Candidates must live within a 20-mile radius of the city
• Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.
  
  

Physical Demands Of The Job

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods
  
  

Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Oil and Gas

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