Field Service Pro: Bell & Clock Systems (Remote)

TRAK Group; Pittsburgh (Allegheny County); Remote; USD 42,000 - 62,000; Full time

Job summary

TRAK Group is seeking a Field Service Technician for assignments in the Pittsburgh area, with a 100% remote setting and 50% travel to customer sites. You will install, troubleshoot, and service bell and clock systems across locations, working independently and representing the company professionally.

Responsibilities include diagnosing electronics and electro-mechanical components, rigging, and documenting service activities.

Qualifications

• Basic mechanical experience; familiarity with electronics or electro-mechanical equipment preferred.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and willingness to learn a specialized product line.
• Experience in rigging, electrical work, fabrication, construction, or military service is a plus.

Responsibilities

• Travel to customer sites to install, troubleshoot, and maintain bell and clock systems.
• Climb ladders and access bell towers using lifts and rigging equipment (following certification).
• Diagnose and repair mechanical, electronic, and electro-mechanical components.
• Program electronic control systems using manuals and remote technical support.
• Document services performed and clearly communicate results.
• Maintain a clean, organized company vehicle with appropriate inventory and tools.
• Serve as the primary customer-facing technician, representing the organization professionally.
• Follow all company and site safety procedures and promote safe work practices.

Skills

Mechanical experience

Electronics familiarity

Independent work

Problem solving

Willingness to learn

Tools

Rigging

Electrical work

Fabrication

Construction

Job description

TRAK Group is seeking a Field Service Technician for assignments in the Pittsburgh area, with a 100% remote setting and 50% travel to customer sites. You will install, troubleshoot, and service bell and clock systems across locations, working independently and representing the company professionally.

Responsibilities include diagnosing electronics and electro-mechanical components, rigging, and documenting service activities.