Field Service Operations Specialist

Radon Medical Imaging Corporation; Willoughby (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Radon Medical Imaging Corporation in Willoughby, Ohio seeks an Administrative Support Specialist to bridge sales support and service administration. You will manage field service dispatch, process equipment and parts orders, prepare client proposals, and ensure accurate ERP data entry within NetSuite.

The role requires strong multi-tasking in a fast-paced environment and teamwork with sales and leadership. Schedule is full-time, day shift, in-person.

Qualifications

• Associate or Bachelor’s degree preferred.
• Experience in scheduling/dispatch, customer service, or operations administration.
• Proficiency with an ERP/CRM and Microsoft Office.

Responsibilities

• Schedule and dispatch for Field Service Engineers/Technicians.
• Prepare quotes, service proposals, and contracts.
• Process quotes, purchase orders, and equipment quotes.
• Maintain ERP data integrity and generate reports.
• Billing support for Time & Materials invoices.

Skills

Scheduling

Dispatch

Customer Service

Operations Admin

Education

Associate degree

Bachelor’s degree

Tools

ERP/CRM

Microsoft Office

Job description

Radon Medical Imaging Corporation in Willoughby, Ohio seeks an Administrative Support Specialist to bridge sales support and service administration. You will manage field service dispatch, process equipment and parts orders, prepare client proposals, and ensure accurate ERP data entry within NetSuite.

The role requires strong multi-tasking in a fast-paced environment and teamwork with sales and leadership. Schedule is full-time, day shift, in-person.