Field Service Operations Manager

Florida SouthWestern State College; Fort Worth (TX); On-site; USD 75,000 - 100,000; Full time

Job summary

KPS Global, LLC is looking for a Mgr Field Service in Fort Worth, Texas. This full-time role involves overseeing field service operations, ensuring high service quality, and managing a team of technicians. Ideal candidates will have 7-10 years of experience in field service management, strong leadership skills, and a commitment to exceptional customer service. The position focuses on local operations without travel, allowing for professional growth and stability within the company.

Qualifications

• A minimum of 7 to 10 years of experience in field service management.
• Proven track record of managing a team of field service technicians.
• Experience in scheduling, resource allocation, and operations management.

Responsibilities

• Oversee a team of field service technicians, ensuring high standards of service.
• Manage field service operations, including scheduling and customer relations.
• Contribute to continuous improvement initiatives and develop service protocols.

Skills

Proven leadership and team management abilities

Strong organizational and planning skills

Excellent communication and interpersonal skills

Ability to analyze and solve problems effectively

Knowledge of field service software and technology

Proficiency in project management

Understanding of budgeting and financial management

Commitment to providing high-quality customer service

Familiarity with industry safety standards and regulations

Ability to implement continuous improvement processes

Technical expertise relevant to the company’s services

Capacity to work under pressure and meet deadlines

Job description

KPS Global, LLC is looking for a Mgr Field Service in Fort Worth, Texas. This full-time role involves overseeing field service operations, ensuring high service quality, and managing a team of technicians. Ideal candidates will have 7-10 years of experience in field service management, strong leadership skills, and a commitment to exceptional customer service. The position focuses on local operations without travel, allowing for professional growth and stability within the company.