Field Service Manager: Lead Field Ops & Tech Teams

Vinmar International; Shreveport (LA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading industrial services company is seeking a Field Service Manager in Shreveport, LA. This role involves managing field service operations, ensuring high-quality customer service, and providing leadership to a team of technicians. The ideal candidate will have 5+ years of field service experience, strong technical skills, and excellent leadership abilities. This full-time position requires travel up to 90% to customer sites, ensuring operational excellence and customer satisfaction.

Qualifications

• 5+ years of field service experience, with at least 2 years in a leadership role.
• Proven track record of managing field teams in an industrial or technical service environment.
• Strong understanding of mechanical, electrical, or automation systems.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Lead, coach, and develop a team of field service technicians.
• Manage day-to-day field operations including scheduling and job completion tracking.
• Serve as the primary escalation point for customer service issues.
• Provide technical guidance and troubleshooting support.
• Enforce adherence to safety policies and regulatory requirements.

Skills

Leadership

Communication

Problem-solving

Technical support

Project management

Tools

Microsoft Office Suite

Job description

A leading industrial services company is seeking a Field Service Manager in Shreveport, LA. This role involves managing field service operations, ensuring high-quality customer service, and providing leadership to a team of technicians. The ideal candidate will have 5+ years of field service experience, strong technical skills, and excellent leadership abilities. This full-time position requires travel up to 90% to customer sites, ensuring operational excellence and customer satisfaction.