Field Service Operations Coordinator

Varex Imaging Corporation; Salt Lake City (UT); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision

PTO

401K match

Stock Purchase Plan

Paid Parental Leave

Disability and Life Insurance

Competitive Pay

Flexible Schedules

Shift Options

Job summary

Varex Imaging Corporation is seeking an administrative support specialist to assist Field Service, Customer Service, and department managers. You will manage cases, enter data in Salesforce and ERP systems, and help prepare contracts and service documentation.

The role emphasizes accurate data entry, strong organizational skills, and the ability to work within a team in a technical environment. Travel may be required to support service operations.

Qualifications

• High School Diploma or equivalent required.
• 0-1 year of administrative, customer service, or office support experience preferred.
• Experience in a service, technical environment is an advantage but not required.

Responsibilities

• Provide general administrative and clerical support to Field Service, Customer Service, and department managers.
• Serve as an initial point of contact for customer and internal service-related inquiries, escalating issues as appropriate.
• Create, prioritize, and allocate Cases/Work orders from Salesforce to the appropriate Field Service Engineers, ensuring timely response and resolution.
• Assist with reviewing and editing Field Service reports and documentation for completeness and accuracy.
• Maintain accurate data in Service Systems (CRM and ERP/SAP) in line with company standards.
• Assist with the creation, tracking, and administration of service contracts and related documentation.
• Support spare parts administration, including inventory tracking and documentation.
• File, maintain, and organize service-related records, reports, and customer documentation.
• Assist with compliance, quality, and regulatory documentation as instructed.
• Submit completed paperwork in a timely and organized manner to support service operations.
• Complete required LMS and role-specific training to build service and system knowledge.
• Perform other administrative and support duties as assigned.

Skills

Organizational skills

MS Office

CRM/ERP systems

Teamwork

Communication

English proficiency

Education

High School Diploma

Tools

Salesforce

SAP

Job description

Varex Imaging Corporation is seeking an administrative support specialist to assist Field Service, Customer Service, and department managers. You will manage cases, enter data in Salesforce and ERP systems, and help prepare contracts and service documentation.

The role emphasizes accurate data entry, strong organizational skills, and the ability to work within a team in a technical environment. Travel may be required to support service operations.