Laser Field Service Technician

ADP, Inc.; Cypress (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

MC Machinery Systems, Inc. is seeking a Laser Field Service Technician to support customers across the United States. You will repair and maintain Mitsubishi laser cutting systems, requiring mechanical, electrical, and troubleshooting expertise.

Travel is extensive and typically Monday–Friday with home return each weekend. Comprehensive training is provided as part of a long-term career in machinery technology.

Qualifications

• Experience with machining, manufacturing processes, or industrial equipment.
• Ability to interpret technical diagrams and schematics.
• Proficient in using diagnostic and measurement tools.

Responsibilities

• Travel to customer sites to diagnose, troubleshoot, and repair Mitsubishi laser machinery.
• Perform mechanical and electrical inspections, disassembly and rebuilds.
• Provide remote troubleshooting via phone when needed.
• Communicate clearly with customers about issues and timelines.
• Interpret wiring diagrams and schematics to guide repairs.
• Document service activities and resolutions with detail.
• Complete expense reports timely and maintain tools/vehicle.
• Support customer satisfaction and departmental operations.
• Operate safely and adhere to company policies.

Skills

Machining knowledge

Diagnostic tools

Windows software

Communication skills

Travel readiness

Education

Associate's degree or technical certification

Tools

Voltmeter

Multimeter

Oscilloscope

Calipers

Micrometers

Dial indicators

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Laser Field Service Technician

California, Cypress, CA, US

4 days ago Requisition ID: 2005

Salary Range: $24.73 To $30.22 Hourly

MC Machinery Systems, Inc.
Location: Stockton/Modesto - Travel Required (U.S.)

Description:

As a Laser Field Service Technician, you will be the trusted on-site technical expert supporting our customers across the United States. In this role, you’ll apply your mechanical, electrical, and troubleshooting skills to repair and maintain advanced Mitsubishi laser cutting systems. This is a hands-on, customer-facing position that requires regular travel, independent problem solving, and strong communication skills.

Technicians travel Monday-Friday and typically return home by Friday evening. Travel is primarily regional but may include nationwide or occasional international assignments. We provide comprehensive training to help you build a successful long‑term career in the machinery and manufacturing technology industry.

Key Responsibilities

• Travel to customer sites to diagnose, troubleshoot, and repair complex technical issues on Mitsubishi laser machinery
• Perform mechanical and electrical inspections, including dismantling, rebuilding, and system adjustments
• Provide remote troubleshooting support via phone when appropriate
• Communicate professionally with customers to explain issues, timelines, and repair outcomes
• Interpret schematics, wiring diagrams, and block diagrams to support accurate analysis and repair
• Document service activities, findings, and resolutions with clarity and detail
• Accurately complete and submit expense reports in a timely manner
• Maintain company tools, equipment, and service vehicles in proper working conditions
• Perform additional duties assigned to support customer satisfaction and department operations

Required Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working knowledge of machining, manufacturing processes, or industrial equipment
• Proficiency using common diagnostic and measurement tools such as voltmeters, multimeters, calipers, micrometers, and dial indicators
• Ability to use Windows-based computer and service software
• Strong verbal and written communication skills
• Comfortable working at heights when required
• Valid driver’s license and ability to maintain a clean driving record
• Ability to travel extensively Monday-Friday

Preferred but not required:

• Associate's degree or technical certification in electronics, mechanics, mechatronics, or related field
• Demonstrated ability to diagnose and resolve electrical and mechanical issues
• Ability to read and interpret machine manuals, electrical schematics, wiring diagrams, and other technical documentation
• Experience using electrical measurement equipment (e.g., voltmeter, oscilloscope)
• Experience utilizing precision measurement tools (e.g., indicators, micrometers, feeler gauges, and more)

Working Conditions

• Work is performed primarily indoors at customer facilities but may involve exposure to varying temperatures, noise, and industrial environments
• Frequent travel and driving are required, typically using a personal vehicle or a company‑approved rental car; mileage or rental expenses are reimbursed by company policy
• Occasional overtime may be required
• Must be able to operate a motor vehicle safely

Physical Requirements

• Frequent bending, twisting, kneeling, standing, and hand-intensive work
• Regular lifting/carrying of up to 20 lbs. and occasional lifting up to 50 lbs
• Constant pushing/pulling of equipment up to 50 lbs.; heavier loads may involve carts or mechanical aids

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.