Field Service Technologist, Mitsubishi CNC Laser Machinery

MC Machinery Systems - USA; Stockton (CA); À distance; USD 85 000 - 110 000; Plein temps

Résumé du poste

MC Machinery Systems - USA is seeking a Field Service Technologist to diagnose, troubleshoot, and repair Mitsubishi CNC laser systems remotely within the U.S. with travel to customer sites.

You will perform detailed inspections, alignments, and system adjustments, and provide remote support to maintain uptime. The role requires hands-on experience with machining or industrial equipment, ability to read schematics, and a valid driver's license.

Qualifications

• Experience with machining, manufacturing processes, or industrial equipment service.
• Ability to read electrical schematics and wiring diagrams.
• Comfort with Windows-based computers and service applications.
• Valid driver’s license with a clean driving record.
• Availability for extensive Monday–Friday travel.

Responsabilités

• Diagnose, troubleshoot, and repair Mitsubishi laser cutting systems on-site.
• Perform detailed inspections, dismantling, rebuilding, alignment, and system adjustments.
• Provide remote phone support to speed up customer uptime.
• Read schematics and document service findings and expenses promptly.
• Maintain tools, test equipment, and service vehicles to high standards.
• Travel regionally with potential nationwide assignments.

Connaissances

Machinery troubleshooting

Electrical troubleshooting

Field service experience

Communication skills

Willingness to travel

Read and interpret schematics

Formation

Associate degree or technical certification (electronics, mechatronics, or related)

Outils

Voltmeter/Multimeter

Calipers

Micrometers

Dial indicators

Oscilloscope

Description du poste

Field Service TechnologistFocus: Mitsubishi CNC Laser MachineryBase: Remote within the U.S. — travel requiredImagine thisA customer’s production line is idle. You arrive, review the error history, study the wiring diagram, and methodically test voltages with a multimeter. You isolate a faulty component, rebuild and realign the mechanism, validate cut quality, and brief the team on the fix. The shop is back in motion—because of your expertise.Your missionBe the on-site expert for diagnosing, troubleshooting, and repairing Mitsubishi laser cutting systems.Carry out detailed inspections: dismantling, rebuilding, alignment, and system adjustments.Provide remote phone support when it accelerates customer uptime.Explain issues, schedules, and outcomes with clarity and professionalism.Read and apply schematics, wiring, and block diagrams to drive accurate repairs.Record service findings thoroughly and file expenses promptly.Maintain tools, test equipment, and service vehicles to high standards.Contribute to additional tasks that improve customer satisfaction and team performance.Travel & growthExpect Monday–Friday travel with most returns by Friday evening. Coverage is primarily regional with potential nationwide or occasional international assignments. You’ll receive comprehensive training designed to help you grow a durable career in machinery and manufacturing technology.QualificationsExperience with machining, manufacturing processes, or industrial equipment service.Hands-on skill using voltmeters/multimeters, calipers, micrometers, and dial indicators.Comfort with Windows-based computers and service applications.Strong written and verbal communication.Comfort working at heights when required.Valid driver’s license with a clean driving record.Availability for extensive Monday–Friday travel.Preferred background (not mandatory)Associate degree or technical certification (electronics, mechanics, mechatronics, or related).Evidence of resolving electrical and mechanical faults.Ability to interpret manuals, electrical schematics, and wiring diagrams.Familiarity with electrical measurement tools (e.g., voltmeter, oscilloscope).Experience with precision instruments (indicators, micrometers, feeler gauges, etc.).Working conditionsPrimarily indoors at customer sites; exposure to variable temperatures, noise, and industrial settings.Frequent travel/driving via personal vehicle or approved rental; reimbursed per policy.Occasional overtime; safe vehicle operation required.Physical demandsFrequent bending, twisting, kneeling, standing, and intensive hand work.Lift/carry up to 20 lbs. routinely; up to 50 lbs. occasionally.Push/pull up to 50 lbs.; use carts or mechanical aids for heavier loads.Strong visual acuity with color recognition.Core technical capabilitiesMechanical Troubleshooting Skills120/208/240/480 Voltage Systems and High Voltage SystemsElectrical Installation, Wiring, Troubleshooting, and RepairIndustrial Electrical Systems; Electrical Schematic ReadingPneumatics Troubleshooting; Hydraulic Systems & ComponentsEquipment Diagnostics & TroubleshootingEquipment Installation & Wiring; Equipment InstallationEquipment Repair & Maintenance; Maintenance and Repair SkillsCNC Machine Setup & ChangeoverField Service Readiness; Lockout/Tagout (LOTO)AccessibilityTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.