Field Service Mechanic – Travel-Ready Heavy Equipment Tech

Custom Truck One Source, Inc.; East Hill (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) with Employer Match

Health care including Dental, Vision,

Company paid health and wellness

Paid Vacation, Sick and Holidays = 25

STD/LTD

Tool Discounts

Employee development

Job summary

Custom Truck One Source, Inc. is seeking a Field Service Technician based in Washington State to troubleshoot, repair, and maintain chassis and aerial equipment in the field and at customer sites.

You will diagnose electrical/hydraulic systems, read manuals, and perform tests using diagnostic tools in a fast-paced service environment. The ideal candidate has 5+ years of related experience, owns tools, holds a valid driver's license (CDL Class B preferred), and can travel overnight as needed.

Qualifications

• High School diploma or GED.
• Five years of related experience. (Shop Tech and Field Tech)
• Must hold a valid driver’s license. (CDL Class B preferred.)
• Must have your own tools.
• Proficient in documentation using software, meeting deadlines and schedules.

Responsibilities

• Reports to Service Manager, who will provide brief description of issues and supporting information related to the vehicle.
• Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service. (Must have the ability to utilize laptop, etc. to be able to access needed information and perform diagnostic tests.)
• Performs work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards.
• Diagnosis and repair LMI Diagnostics (Load Moment Indicator) and CAN bus (Controller Area Network)
• Experience troubleshooting and repair of Utility trucks & Equipment including electrical and hydraulics.
• Inspects and services vehicles and makes repairs and adjustments both at the service center and in the field.
• Verify work performed, road test vehicles as necessary.
• Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately.
• Tag all warranty and core parts for return.
• Advises management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Attends CTOS safety training and follows all safety requirements.
• Attends CTOS and factory -sponsored training classes.
• Understand and follow federal, state and local regulations such as those governing the disposal of hazardous wastes.
• Communicate easily with customers and internal departments to ensure minimal equipment downtime.
• Flexibility to travel beyond the area of coverage, based on business need.
• Work closely with Service Manager to grow and improve customer satisfaction.
• Additional duties or responsibilities as designated by the Service Manager.
• Electrical, schematic / blueprints, hydraulic, welding, and related experience
• Experience with Quick Serve, DTNA, or related diagnostic software.
• DOT, ANSI, and Dielectric testing desired

Skills

Electrical

Hydraulics

Welding

Blueprints

CAN bus

LMI Diagnostics

DTNA

Quick Serve

Education

High School diploma or GED

Tools

DTNA

Quick Serve

LMI Diagnostics

Job description

Custom Truck One Source, Inc. is seeking a Field Service Technician based in Washington State to troubleshoot, repair, and maintain chassis and aerial equipment in the field and at customer sites.

You will diagnose electrical/hydraulic systems, read manuals, and perform tests using diagnostic tools in a fast-paced service environment. The ideal candidate has 5+ years of related experience, owns tools, holds a valid driver's license (CDL Class B preferred), and can travel overnight as needed.