Field Service Manager, Pest Control

HomeTeam Pest Defense; Houston (TX); Hybrid; USD 59,000 - 60,000; Full time

Benefits offered by this job

Competitive pay with bonus

Medical, dental, vision

401(k) with company match up to 6%

Employee stock purchase plan

Paid time off and holidays

Tuition reimbursement

Dependent scholarship awards

Advancement opportunities

Friendly work environment

Professional growth

Job summary

HomeTeam Pest Defense is seeking a Service Manager in Houston, TX to lead day-to-day operations, optimize routes, and drive customer satisfaction. You will oversee technicians, manage schedules, and ensure revenue targets are met while maintaining a supportive team environment.

The role requires 3+ years in management, experience in sales/marketing, and a background in office administration. Competitive pay and a comprehensive benefits package accompany opportunities for growth.

Qualifications

• Must have experience with sales, marketing, and office administration.
• Must have experience supervising, coaching, and developing staff.
• 3 or more years’ experience in a management role.

Responsibilities

• Ensure daily assigned revenue is completed.
• Maintain a high level of service quality.
• Standardize pest control technician service routes to improve route density.
• Schedule and review daily routes with technicians.
• Handle customer complaints; investigate and resolve customer service concerns.
• Assist technicians with field service requests and delinquent accounts.
• Order and maintain equipment, supplies and materials required for service work.
• Create a positive work environment.
• Attract and select high caliber employees, while maintaining qualified staff.
• Actively manage performance and motivate service staff.
• Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates.

Skills

Sales experience

Marketing

Office administration

Staff supervision

Management

Education

Bachelor's degree preferred

Job description

HomeTeam Pest Defense is seeking a Service Manager in Houston, TX to lead day-to-day operations, optimize routes, and drive customer satisfaction. You will oversee technicians, manage schedules, and ensure revenue targets are met while maintaining a supportive team environment.

The role requires 3+ years in management, experience in sales/marketing, and a background in office administration. Competitive pay and a comprehensive benefits package accompany opportunities for growth.