Field Service Manager — Lead Teams & Elevate Service

HomeTeam Pest Defense, Inc.; Pineville (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus possible

Medical, dental, vision

401(k) with company match

Paid time off

Employee discounts

Tuition reimbursement

Growth opportunities

Job summary

HomeTeam Pest Defense, Inc. in Pineville, NC is seeking a Service Manager to lead daily service operations and ensure revenue goals are met. You will supervise technicians, optimize routes, handle escalated customer concerns, and coordinate training and licensing.

Competitive pay of $60K-$65K per year plus a comprehensive benefits package, 401(k) with company match, and opportunities for professional growth within a market-leading pest control company.

Qualifications

• High school diploma or GED required; college degree preferred.
• Experience in sales, marketing and office administration.
• 3+ years in a management role.

Responsibilities

• Ensure daily assigned revenue is completed
• Maintain a high level of service quality
• Standardize service routes to improve density
• Schedule and review daily routes with technicians
• Handle customer complaints and resolve service concerns
• Assist technicians with field service requests and delinquent accounts
• Order and maintain equipment, supplies and materials
• Create a positive work environment
• Attract and select high caliber employees and maintain staff

Skills

Sales experience

Marketing experience

Office administration

Staff supervision

People management

Education

High school diploma or GED

College degree preferred

Job description

HomeTeam Pest Defense, Inc. in Pineville, NC is seeking a Service Manager to lead daily service operations and ensure revenue goals are met. You will supervise technicians, optimize routes, handle escalated customer concerns, and coordinate training and licensing.

Competitive pay of $60K-$65K per year plus a comprehensive benefits package, 401(k) with company match, and opportunities for professional growth within a market-leading pest control company.