Field Service Manager – Lead Pest Control Team

Rentokil Pest Control; Trenton (NJ); On-site; USD 57,000 - 92,000; Full time

Benefits offered by this job

Comprehensive training and licensure,

Company vehicle, gas card, cell phone,

Laptop and other equipment

Job summary

Terminix, part of the Rentokil family, is seeking a Service Manager to lead Pest Technician teams at a local branch across the United States. You will manage routes, ensure safety and regulatory compliance, and drive high customer satisfaction through effective leadership.

The role involves supervising technicians, overseeing inventory, and coordinating training for sales and service staff. Strong communication, problem-solving, and outdoor work comfort are required.

Qualifications

• An associate’s degree (A four year degree is highly desirable).
• Must possess a valid driver's license.
• Having 1-2 years of related experience is very helpful, but not required.
• Willingness to relocate is highly desirable.
• You are able to effectively lead and motivate others.
• You have strong communications skills – impersonal, written, presenting.
• You are good at problem solving and coming up with practical solutions.
• You are able to build rapport easily and establish trust with customers and employees.You are detailed oriented and understand the importance of safety.
• You have a good aptitude for basic/intermediate math– necessary for doing calculations related to sales and service.
• Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary.

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Skills

Leadership

Communication skills

Problem solving

Rapport building

Attention to detail

Math aptitude

Field work outdoors

Education

Associate degree

Job description

Terminix, part of the Rentokil family, is seeking a Service Manager to lead Pest Technician teams at a local branch across the United States. You will manage routes, ensure safety and regulatory compliance, and drive high customer satisfaction through effective leadership.

The role involves supervising technicians, overseeing inventory, and coordinating training for sales and service staff. Strong communication, problem-solving, and outdoor work comfort are required.