Field Service Manager – Lab Equipment & Compliance Leader

Technical Safety Services LLC; New York (NY); On-site; USD 81,000 - 104,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401(k) plan with a company matching contribution

Paid Time Off (PTO) and paid holidays

Job summary

Technical Safety Services LLC in New York is seeking a Field Service Manager to oversee the operations of field service personnel. The role includes managing a team of technicians, ensuring productivity, and coordinating with operations for efficient scheduling.

The ideal candidate has experience in testing and certification within laboratory environments, along with leadership and business management skills. A competitive salary of $81,000 - $104,000 annually with comprehensive benefits is offered.

Qualifications

• 2 years of testing and certification experience for BSC, Fumehood or cleanroom environments.
• 2 years of relevant business leadership experience including profit/loss and key performance indicators.
• Some people management experience.

Responsibilities

• Manage and develop a team of field service technicians.
• Ensure efficiency and productivity goals are met.
• Coordinate training and development of field staff.
• Resolve customer situations and equipment problems.
• Perform testing, certification, and calibration on client premises.

Skills

Excellent customer service and relationship building skills

Demonstrated leadership and management skills

Proficient with the Microsoft Office suite

Strong verbal and written communication

Education

High school diploma (Bachelor’s preferred)

Job description

Technical Safety Services LLC in New York is seeking a Field Service Manager to oversee the operations of field service personnel. The role includes managing a team of technicians, ensuring productivity, and coordinating with operations for efficient scheduling.

The ideal candidate has experience in testing and certification within laboratory environments, along with leadership and business management skills. A competitive salary of $81,000 - $104,000 annually with comprehensive benefits is offered.