Field Service Manager - Hybrid On-Site/Remote Leadership

Lam Research Corporation; Manassas (VA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

On-site collaboration

Job summary

Lam Research Corporation’s Customer Support group enables premier service throughout the lifecycle of critical equipment and processes. The role coordinates technical and administrative activities, including installation, repair, preventive maintenance, and upgrades, at client sites, while schedules and staffing respond to critical incidents and escalations.

Lam emphasizes inclusive, value-driven work culture with On-site Flex and Virtual Flex roles, combining on-site collaboration with remote

Qualifications

• Bachelor's degree or equivalent with 4-6 years of supervisory experience.

Responsibilities

• Directs the coordination of technical and administrative support activities including installation, repair, preventive maintenance and engineering change upgrades to be performed at client sites.
• Schedules personnel responding to critical situations.
• Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention.
• Selects, develops and evaluates personnel to ensure the efficient operation of the function.

Education

Bachelor's degree or equivalent

Job description

Lam Research Corporation’s Customer Support group enables premier service throughout the lifecycle of critical equipment and processes. The role coordinates technical and administrative activities, including installation, repair, preventive maintenance, and upgrades, at client sites, while schedules and staffing respond to critical incidents and escalations.

Lam emphasizes inclusive, value-driven work culture with On-site Flex and Virtual Flex roles, combining on-site collaboration with remote