Field Service Manager

ZipRecruiter; Novi (MI); Remote; USD 120,000 - 140,000; Full time

Job summary

A leading company in advanced manufacturing seeks a Field Service Manager to lead a dynamic team. You will drive innovation, mentor engineers, and ensure exceptional customer support while working with cutting-edge technology. This role offers competitive compensation, travel opportunities, and a chance to make a significant impact in the industry.

Benefits

Comprehensive benefits package

Car benefits

Ongoing training & development

Qualifications

• 5+ years of leadership experience in Field Service or Engineering.
• Strong background in mechanical systems and automation.

Responsibilities

• Manage and develop a team of Field Service Engineers.
• Drive efficiency and improve service execution.
• Build strong client relationships for top-tier service.

Skills

Leadership

Problem-Solving

Customer Excellence

Tools

Mechanical Systems

PLCs

Automation

Electrical Troubleshooting

Job description

Job DescriptionJob Description

Field Service Manager – Lead a Team Driving Innovation in Advanced Manufacturing!

Location: Nationwide (Travel Required)
Salary: $120,000+ (Based on experience and qualifications)

Why This Role is a Game-Changer

Are you a natural leader with a passion for cutting-edge technology, problem-solving, and building high-performing teams? This is your opportunity to take charge of a dynamic field service team, working with some of the most advanced precision manufacturing equipment in the industry.

As a Field Service Manager, you won’t just oversee operations—you’ll shape the future of our service division by driving efficiency, mentoring top-tier engineers, and ensuring our customers receive the best technical support in the business. If you thrive in fast-paced environments, love leading from the front, and want to make a huge impact, this role is for you!

What Makes This Opportunity Exciting?

Be a Leader in High-Tech Manufacturing – Guide a team of elite Field Service Engineers working with cutting-edge industrial automation and precision machinery.
Top-Tier Compensation & Benefits – Base salary starting at $130,000+ with bonuses, full benefits, 401(k) match, and car benefits to support your travel needs.
Career Growth & Impact – Take ownership of a growing service team, implement innovative strategies, and make critical business decisions.
Challenge Yourself Daily – Every day brings new technical and leadership challenges—no two days are ever the same.
Work with Industry Leaders – Partner with some of the biggest players in manufacturing, helping them optimize production with state-of-the-art technology.

Your Mission & Responsibilities

• Lead & Inspire: Manage, mentor, and develop a team of high-performing Field Service Engineers.
• Optimize Operations: Drive efficiency, improve response times, and ensure seamless service execution.
• Strategic Growth: Develop and implement service strategies that enhance customer satisfaction and business growth.
• Be the Expert: Provide technical guidance, troubleshoot complex equipment issues, and support escalated service cases.
• Customer Excellence: Build and maintain strong client relationships, ensuring top-tier service delivery and long-term partnerships.
• Data-Driven Decision Making: Analyze service reports, identify trends, and drive continuous improvement initiatives.
• Travel & Collaborate: Visit customer sites, oversee major installations, and work closely with engineering and sales teams.

What You Bring to the Table

• 5+ years of leadership experience in Field Service, Engineering, or Industrial Equipment Maintenance.
• A strong background in mechanical systems, PLCs, automation, and electrical troubleshooting.
• Proven ability to lead and develop high-performing technical teams.
• A strategic mindset with experience in process improvement and service operations.
• Exceptional problem-solving and customer-facing skills—you know how to handle high-pressure situations.
• Willingness to travel nationwide and occasionally internationally to support major projects.

Perks & Benefits

• $130,000+ starting salary with performance-based incentives.
• Comprehensive benefits package – medical, dental, vision, and 401(k) match.
• Car benefits, including mileage reimbursement or allowances for travel.
• Ongoing training & development to keep you ahead of the curve.

This is more than just a management role—it’s your chance to lead, innovate, and make a lasting impact in the world of advanced manufacturing. If you’re ready to take your career to the next level, apply today!