Field Service & Mail Operations Specialist

Canon Business Process Services, Inc.; Irving (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Employee discounts

Job summary

Canon Business Process Services, Inc. in Irving, TX is seeking an onsite Mailroom/Administrative Support role. Responsibilities include mail processing, package handling, copy/fax tasks, reception support, and general administrative duties to serve clients and internal staff.

The role requires strong customer service, organization, and familiarity with shipping procedures, with opportunities for training and career growth within the company.

Qualifications

• High school Diploma or equivalent.
• 5+ years’ experience working in a mailroom or professional office environment.
• Able to assist other lower level FSRs as necessary.
• Thorough knowledge of all shipping procedures.
• Ability to perform all necessary computer skills required.
• Able to operate equipment and systems (fax, scanner, metering, stamping, copying) with accuracy.
• Excellent customer service, professional attitude and appearance.
• Ability to work overtime and meet deadlines.

Responsibilities

• Provide customer service to internal and external clients and build relationships.
• Receive, sort, and deliver incoming mail and packages; dispatch outgoing mail per regulations.
• Wrap, weigh, affix postage, and log mail/shipping activities.
• Process inter-office pouches and outgoing shipments (FedEx, UPS).
• Log and verify incoming/outgoing items; ensure accuracy of paperwork.
• Organize and distribute supplies; monitor inventory and maintain neat supply area.
• Operate copying and fax equipment and maintain logs; generate reports as needed.
• Perform other administrative duties and learn new office automation features.

Skills

Customer service

Communication

Time management

Professional appearance

Overtime willingness

Education

High school diploma or equivalent

Tools

Fax machine operations

Photocopying equipment

Scanner usage

Job description

Canon Business Process Services, Inc. in Irving, TX is seeking an onsite Mailroom/Administrative Support role. Responsibilities include mail processing, package handling, copy/fax tasks, reception support, and general administrative duties to serve clients and internal staff.

The role requires strong customer service, organization, and familiarity with shipping procedures, with opportunities for training and career growth within the company.