Field Service & Logistics Coordinator

AVL USA INC; Greycrest (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

AVL USA INC in Charlotte, NC is seeking a Field Service Coordinator to support the Service Manager and field teams, coordinating travel, shipments, and site readiness while ensuring safety and policy compliance.

You will track deficiencies, manage inventory and documentation, assist project managers, and maintain strong communication with the AVL Service Team in Charlotte and Hamilton. 4+ years in coordination/logistics preferred; MS Office and ERP experience required.

Qualifications

• 4+ years of experience in a coordinator, administrative, or logistics role.
• 2+ years in a Project Coordinator role preferred.
• Strong proficiency in Microsoft Office Suite and experience with Visual MFG ERP or similar software; knowledge of Power BI is a plus.
• Basic understanding of supply chain logistics, operational efficiency, and material management.

Responsibilities

• Coordinate travel logistics for field teams, including hotel bookings and documentation.
• Plan and track shipments of materials and parts in collaboration with the Service Team.
• Maintain situational awareness across active field deployments and communicate with the Service Team.
• Manage inventory, fleet, and material records; assist with restocking and requisition processes.
• Provide administrative support to Field Service Manager and PMs, including calendar management and travel coordination.
• Track deficiency progress and report to the AVL Service Project team.
• Ensure field crew mobilization accuracy and on-time deployment.
• Monitor deficiency aging, fleet readiness, and timecard accuracy.
• Track travel and logistics costs vs. budget and escalate risks.

Skills

MS Office Suite

Organizational skills

Time management

Communication

Tools

Visual MFG ERP

Power BI

Job description

AVL USA INC in Charlotte, NC is seeking a Field Service Coordinator to support the Service Manager and field teams, coordinating travel, shipments, and site readiness while ensuring safety and policy compliance.

You will track deficiencies, manage inventory and documentation, assist project managers, and maintain strong communication with the AVL Service Team in Charlotte and Hamilton. 4+ years in coordination/logistics preferred; MS Office and ERP experience required.