Field Service Leader: On‑Site Ops & Team Growth

AMS Group; Stevensville (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology company in Stevensville, MD, is seeking a Field Service Lead to provide technical and operational leadership for the field service team. This role requires extensive knowledge of security systems, managing technician performance, and mentoring junior staff. The successful candidate will be responsible for ensuring high-quality installations and evaluations across multiple deployments, with up to 60% travel. Strong communication and technical skills are essential for this position.

Qualifications

• Demonstrated mastery of security and surveillance systems including cameras and radar.
• Ability to assess technical risk and manage multiple deployments.
• Experience leading teams in field environments.

Responsibilities

• Lead all field service technicians and engineers.
• Oversee installation, maintenance, and troubleshooting of systems.
• Ensure technical documentation is accurate and complete.

Skills

Technical excellence

Leadership

Effective communication

Troubleshooting

Education

Bachelor’s degree in engineering or related STEM discipline

Job description

A leading technology company in Stevensville, MD, is seeking a Field Service Lead to provide technical and operational leadership for the field service team. This role requires extensive knowledge of security systems, managing technician performance, and mentoring junior staff. The successful candidate will be responsible for ensuring high-quality installations and evaluations across multiple deployments, with up to 60% travel. Strong communication and technical skills are essential for this position.