Field Service Engineer: On-Site Tech & Engineering Lead

AMS Group; Stevensville (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

A technology solutions provider is seeking a Field Service Engineer 1 in Stevensville, MD. This entry-level role involves providing technical support for security systems, requiring travel up to 60%. Candidates should have a STEM degree or relevant experience. Responsibilities include on-site installation, troubleshooting, and documentation of system issues. Strong team players with effective communication skills are preferred. Opportunities for growth and development are offered through mentorship and training.

Qualifications

• Ability to perform independent field service tasks with minimal supervision.
• Must be comfortable working at height and willing to become a certified authorized climber/rescuer.
• Ability to diagnose technical issues and perform structured root cause analysis.

Responsibilities

• Perform on-site installation, configuration, and maintenance of security systems.
• Diagnose and troubleshoot system issues related to cameras and networking equipment.
• Produce accurate technical reports documenting system issues and corrective actions.

Skills

Technical documentation interpretation

Troubleshooting and diagnostics

Effective communication

Team collaboration

Problem-solving

Education

Bachelor’s degree in engineering or a related STEM discipline

Tools

Testing equipment

Hand tools

Job description

A technology solutions provider is seeking a Field Service Engineer 1 in Stevensville, MD. This entry-level role involves providing technical support for security systems, requiring travel up to 60%. Candidates should have a STEM degree or relevant experience. Responsibilities include on-site installation, troubleshooting, and documentation of system issues. Strong team players with effective communication skills are preferred. Opportunities for growth and development are offered through mentorship and training.