Field Service Lead: Medical Equipment & Training

Solventum; Maplewood (NJ); On-site; USD 50,000 - 69,000; Full time

Job summary

Solventum Evansville IN seeks a Field Service Lead to guide the service location, train staff and customers, and ensure safe handling of medical equipment. You will manage loading/unloading, inventory tasks, and policy compliance.

This role requires leadership experience and a valid driver's license, with responsibilities spanning daily operations, courier coordination, and resource allocation to meet customer needs.

Qualifications

• High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution.
• Five (5) years of customer-facing experience in a private, public, government, or military environment.
• One (1) year of experience in a team lead and/or supervisory role in a private, public, government, or military environment.
• A current, valid driver's license.

Responsibilities

• Training other service center employees with respect to operational protocols and processes and training customers on Solventum product and processes through basic troubleshooting protocols.
• Ensuring adherence of operational compliance of self and team to company and departmental policies and procedures to maintain a safe work environment.
• Providing input on employee performance as appropriate and oversight of the facility to include administrative duties to operational requirements compliance.
• Overseeing of local business operations to include metrics and required use of couriers.
• Preparing medical equipment (cleaning and disinfecting), disposables and documentation for use and return and executing research for missing & misplaced equipment.
• Prioritizing equipment needs to execute daily customer support needs, including quantity, time frame and resource allocation.
• Loading & unloading medical devices and supplies.
• Processing documentation for delivery and retrieval of products.
• Maintaining appearance of facilities and vehicles, ensuring routine maintenance is completed and recorded as required by policy & procedure.
• Serving as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location.

Skills

Customer-facing experience

Team lead

Driver's license

High School Diploma

Job description

Solventum Evansville IN seeks a Field Service Lead to guide the service location, train staff and customers, and ensure safe handling of medical equipment. You will manage loading/unloading, inventory tasks, and policy compliance.

This role requires leadership experience and a valid driver's license, with responsibilities spanning daily operations, courier coordination, and resource allocation to meet customer needs.