Field Service Lead - Installations & Maintenance

Messer Cutting Systems; Menomonee Falls (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Messer Cutting Systems is seeking a Field Service Supervisor to lead and optimize field operations across North America from our Wisconsin facility. You will supervise Field Service Engineers, Installation Engineers, Coordinators, and Dispatch personnel, ensuring safe, efficient installations, commissioning, and maintenance projects.

Responsibilities include directing scheduling, coaching staff, enforcing safety standards, and driving service KPIs while supporting project profitability and

Qualifications

• 2+ years in a managerial position.
• 5+ years in machinery or heavy equipment industries.
• Associates/bachelor's degree preferred.

Responsibilities

• Lead and develop installation and maintenance field personnel.
• Schedule labor, manage field resources, and subcontractors.
• Ensure safe, compliant field operations and safety coaching.
• Monitor KPIs and improve scheduling and productivity.
• Support budgets and cost controls.
• Identify service revenue opportunities.

Skills

Leadership

Communication

Reading drawings

MS Office

Excel basics

Travel readiness

Problem solving

Industrial machinery

Education

High School diploma

Associates or Bachelor's preferred

Tools

Microsoft Word

PowerPoint

Excel

Job description

Messer Cutting Systems is seeking a Field Service Supervisor to lead and optimize field operations across North America from our Wisconsin facility. You will supervise Field Service Engineers, Installation Engineers, Coordinators, and Dispatch personnel, ensuring safe, efficient installations, commissioning, and maintenance projects.

Responsibilities include directing scheduling, coaching staff, enforcing safety standards, and driving service KPIs while supporting project profitability and