Field Service Lead: Industrial IFM & Maintenance

OTC Industrial Technologies; Huntington (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Site Manager – Industrial Cleaner, IFM, Filtration at OTC Industrial Technologies leads on-site field service activities, providing In-Field Maintenance (IFM), cleaning, repair, and preventive maintenance at customer locations. This role serves as a technical expert and team leader, supporting technicians, customers, and sales teams to ensure high-quality service delivery.

The site manager travels to customer sites to deliver hands-on maintenance, mentor technicians, and manage service quotes

Qualifications

• High school diploma or equivalent preferred.
• Ability to travel up to 20%.
• Experience with hand and power tools.
• Strong verbal communication skills.
• OSHA safety knowledge.
• Ability to read and apply manuals and procedures.
• Proficient with Microsoft Office.
• Valid driver’s license.
• Ability to operate a forklift.

Responsibilities

• Lead on-site IFM, setup, and commissioning.
• Provide hands-on field service, maintenance, and repair.
• Develop quotes, scopes of work, and final service reports.
• Maintain documentation in computer systems.
• Support product demonstrations with sales teams.
• Assist with service contracts for IFM, repair, and maintenance.

Skills

Leadership and team support

Travel up to 20%

Verbal communication

Technical training

English proficiency

Safety compliance

Problem solving

Report writing

Customer interaction

5S principles

Office software proficiency

Driver's license

Physical stamina

Education

High school diploma or equivalent

Tools

Hand & power tools

Microsoft Office Suite

Forklift

Pallet jack

OTC computer systems

Job description

Site Manager – Industrial Cleaner, IFM, Filtration at OTC Industrial Technologies leads on-site field service activities, providing In-Field Maintenance (IFM), cleaning, repair, and preventive maintenance at customer locations. This role serves as a technical expert and team leader, supporting technicians, customers, and sales teams to ensure high-quality service delivery.

The site manager travels to customer sites to deliver hands-on maintenance, mentor technicians, and manage service quotes