Field Service & Inventory Specialist

W.W. Grainger, Inc.; Greensboro (NC); On-site; USD 30,000 - 37,000; Part time

Benefits offered by this job

Insurance on day one

PTO 18 days/year

6 company holidays

6% 401(k) company contribution

Tuition reimbursement

Employee discounts and financial tools

Maternity/paternity leave

Job summary

W.W. Grainger, Inc. in Greensboro, NC is seeking a part-time On-Site Service Representative to support customers by managing inventory, stocking products, and delivering outstanding service at multiple locations.

You will follow routing software, identify improvements, ensure safety, and collaborate with sales to expand Grainger offerings. The role requires 3 years in selling or service, a high school diploma, a valid driver's license, and the ability to lift 25–60 lbs.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Have and maintain a valid driver's license in State of residence.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Sales

Inventory management

Driving

Education

High School Diploma

Tools

Routing software

Job description

W.W. Grainger, Inc. in Greensboro, NC is seeking a part-time On-Site Service Representative to support customers by managing inventory, stocking products, and delivering outstanding service at multiple locations.

You will follow routing software, identify improvements, ensure safety, and collaborate with sales to expand Grainger offerings. The role requires 3 years in selling or service, a high school diploma, a valid driver's license, and the ability to lift 25–60 lbs.