Field Service Installer

Chesterfield Custom Awnings; South Holland (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Company vehicle provided

Health insurance

PTO

401k retirement plan with companymatch

Job summary

Chesterfield Awning Company in South Holland, IL, is seeking a Field Service Installer to manage on-site measurements, installation, and repair of fabric and metal awnings for residential and commercial clients. You will work with retractable motor systems, ladders, and safety gear.

This full-time role requires strong problem-solving, customer-facing professionalism, and the ability to adapt to site conditions.

Qualifications

• Field measuring and interpreting specs/blueprints.
• Ability to install/repair fabric or metal structures (awning, signage, etc.).
• Comfortable working at heights and with ladders.
• Capable of troubleshooting motor/retractable systems.

Responsibilities

• Perform final measurements on-site before fabrication/installation.
• Install fixed and retractable fabric and metal awning structures at various sites.
• Remove existing awnings as needed and repair fabric, frame, or hardware issues.

Skills

Field measurements

Blueprint interpretation

Ladder work at heights

Motor/retractable systems repair

Customer-facing communication

Education

High school diploma / GED

OSHA safety certification (or willingness to obtain)

Tools

CRM software

Job description

**Company Overview: **Chesterfield Awning Company (“Chesterfield”) is full-service fabric and metal structure manufacturer and installer based in South Holland, Illinois, serving Chicagoland and more broadly the Midwest since 1958. The company offers a comprehensive array of shading and canopy solutions — from residential and commercial awnings to retractable awnings, aluminum awnings, patio covers, pergolas, standing seam and custom-fabric structures — all designed, manufactured, and installed in-house. The company also offers repair, maintenance, storage, and cleaning services. Chesterfield has a rich history and culture in considered a leading player in the Chicagoland area, well-known for its quality customer service, craftsmanship, and ability to execute on complex projects.**Position Overview: **Field Service InstallerJob Type & Schedule:Full-time, hourlySchedule: Monday – Friday between 6am – 2pm; with flexibility in shift based on client demands (e.g., starting at 5am or ending later in day to meet client needs)**Location & Travel: ****Primary service area: **South Holland, IL 60473**Travel expectations: **Daily local travel to job sites largely within a 50-mile radius of Chicago (with some projects expanding beyond 100 miles) with company vehicle provided**Job Summary: **Chesterfield’s Field Service Installer is the face of the company on-site, responsible for the full lifecycle of an awning installation — final field measurements, installation, takedown, and repair/maintenance of fabric and metal structures, including retractable motor systems. The Field Service Installer will need to have balanced experience of hands-on trade skills, customer-facing professionalism, and an intellectual curiosity that enables real-life problem-solving capabilities. Field Service Installers will be provided with company vehicles, tools and equipment to perform daily activities. The working conditions and physical demands for this job do require working in varying weather conditions, lifting/carrying materials, climbing ladders, and managing through unknown jobsite variables. Field Service Installer is expected to handle customer questions and concerns professionally, de-escalate issues, leave a positive impression, and dress in clean work-appropriate attire.Key ResponsibilitiesPerform final on-site measurements to confirm specifications before fabrication/installationInstall fabric and metal awning structures (fixed and retractable) at commercial and residential sitesTake down/ remove existing awning structures as neededDiagnose and repair fabric, frame, and hardware issuesService and repair retractable motor systems (electrical/mechanical troubleshooting)Work safely at height using ladders and lift equipmentInterpret job specs, drawings, or verbal instructions and execute accuratelyIdentify and solve on-site problems that don't match the original plan (field conditions, structural obstacles, etc.)Communicate directly with customers on-site — set expectations, explain work performed, answer questionsMaintain service vehicle, tools, and equipmentComplete job documentation (work orders, photos, measurements, time tracking)Follow all safety protocols (ladder safety, fall protection, tool handling)Drive company vehicle to and from job sites or other supplies for materials pick up and drop offBasic computer skills including interacting with software solutions such as customer relationship management software, business email, etc.Required QualificationsExperience with field measuring and interpreting specs/blueprintsExperience building, installing, or repairing structures (construction, awnings, signage, or similar trades)Comfortable working on ladders and at heightsBasic mechanical/electrical aptitude (for motor/retractable system repair)Strong critical thinking — able to follow instructions and adapt when field conditions differ from planValid driver's license with clean driving recordAbility to lift 50 lbs. and work in varied outdoor conditionsPreferred QualificationsPrior awning, deck, siding, & flooring, general contracting, or similar trade experienceExperience with retractable/motorized systems specificallyOSHA safety certification or willingness to obtainFluent in English (at a minimum, conversational)Bilingual (if relevant to service area)Compensation & BenefitsChesterfield strives to provide a competitive compensation package to attract and retain talent, including base pay and competitive benefits packageBenefits: Health, PTO, 401k Retirement Plan with Company Match, and MoreEducation/Certification RequirementsHigh school diploma/GED baselineTrade school or apprenticeship a plusState driver license requiredOther licenses (optional)You should be proficient in:ServiceDrywall InstallationMachines & technologies you'll use:Tractor-Trailer