Field Service EngineerTechnician

Professions Inc; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

A leading packaging solutions provider in the New England region is seeking a Field Service Engineer/Technician. This role involves performing maintenance and repairs on packaging equipment, with a focus on customer engagement. Ideal candidates will have experience in servicing related equipment and possess strong mechanical and electrical troubleshooting skills. This autonomous position requires regional travel, making it suitable for those looking for long-term stability with a company that values its employees.

Qualifications

• Experience servicing packaging, industrial, automation, or related equipment.
• Strong mechanical/electrical troubleshooting abilities.
• Ability to work independently in the field.
• Willingness to travel regionally to customer sites.
• Customer-focused mindset with strong problem-solving skills.

Responsibilities

• Performing preventative maintenance on packaging equipment.
• Installing new machinery at customer sites.
• Troubleshooting mechanical, electrical, and controls issues.
• Completing repairs with a focus on stretch-wrapping technology.
• Support customers with professionalism and clear communication.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer-focused mindset

Problem-solving skills

Independent work

Job description

My client is a highly established and well-respected manufacturer and distributor of customized packaging solutions, offering a unique, patented technology within shrink, stretch, tape, and film applications. They provide end-to-end packaging, labeling, and automation solutions to a wide range of industries and are known for an outstanding culture - employees simply don’t leave.

Due to continued growth, they are looking to add a Field Service Engineer/Technician in the New England region, preferably based in CT, RI, or MA. This position requires regional travel, with an expectation of 8-10 overnights per month.

This is a highly autonomous, customer-facing role responsible for:

• Performing preventative maintenance on packaging equipment
• Installing new machinery at customer sites
• Troubleshooting mechanical, electrical, and controls issues
• Completing repairs with a focus on stretch-wrapping technology
• Supporting customers with professionalism and strong communication

Ideal Candidate Background:

• Experience servicing packaging, industrial, automation, or related equipment
• Strong mechanical/electrical troubleshooting abilities
• Ability to work independently in the field
• Willingness to travel regionally to customer sites
• Customer-focused mindset and strong problem-solving skills

If you’re a hands-on service professional looking for long-term stability with a company that truly values its people, let’s connect!