Field Service Engineering Leader, Automation Solutions

JRAutomation; Holland (MI); On-site; USD 110,000 - 160,000; Full time

Job summary

J.R. Automation Technologies, LLC, a Hitachi Group Company, is seeking a Field Service Engineering Manager in Holland, MI. This onsite, full-time role leads a customer-focused engineering services team, drives performance, and manages budgets and P&L to deliver automated manufacturing solutions.

Ideal candidates bring 5–10 years of customer management, strong leadership, and deep automation/mechanical/electrical knowledge within manufacturing. Travel up to 35% may be required.

Qualifications

• 5–10 years of customer management experience in manufacturing.
• Strong verbal and written communication skills.
• Experience leading a team in an automation environment.

Responsibilities

• Lead the Engineering Services operations and manage related costs.
• Direct daily operations and resource planning to meet client needs.
• Coach and develop the engineering team and drive performance.
• Own the group P&L, budgets, and revenue projections.
• Collaborate with sales to support quotes and campaigns.
• Travel up to 35% may be required.

Skills

Leadership

Customer management

Automation

Mechanical knowledge

Electrical knowledge

Tools

Microsoft Office

Microsoft Project

Job description

J.R. Automation Technologies, LLC, a Hitachi Group Company, is seeking a Field Service Engineering Manager in Holland, MI. This onsite, full-time role leads a customer-focused engineering services team, drives performance, and manages budgets and P&L to deliver automated manufacturing solutions.

Ideal candidates bring 5–10 years of customer management, strong leadership, and deep automation/mechanical/electrical knowledge within manufacturing. Travel up to 35% may be required.