Remote Field Service Engineer II – Robotics & Automation

Hitachi Automotive Systems Americas, Inc.; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

JR Automation, A Hitachi Group Company, seeks a Field Service Engineer II to troubleshoot, repair and commission automated systems at customer sites. The role demands travel up to 75%, including nights and weekends when required, and involves field reports and on-site programming for robotics and PLC/HMI systems.

Ideal candidates have a strong technical background, 3+ years in automation maintenance, and experience with industrial electronics, safety and quality standards.

Qualifications

• High school diploma or equivalent; required.
• A bachelors degree or equivalent experience, calculated as two (2) years of relevant work experience for each year of academic study, preferred.
• 3+ years of experience with automated equipment build, troubleshooting & maintenance of automated/robotic cells.
• Current or prior JR Automation experience, or experience in the automation industry is strongly preferred.
• Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming Master certification preferred.

Responsibilities

• Travel to customer sites on a moment's notice to perform troubleshooting and repair functions.
• Complete a Field Service Report for each customer service call.
• Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment.
• Maintain a service tool kit and documentation to facilitate rapid customer response.
• Provide telephone-based troubleshooting support to customers to resolve robot or related peripheral equipment operational problems on as needed basis.
• Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance.
• Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power-up, and machine validation.
• Install and repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on-off control to robotics.
• Additional Travel Pay (per hour) is provided for some work assignments.

Skills

Robot troubleshooting

PLC programming

HMI programming

Schematic interpretation

Mechanical aptitude

Education

High school diploma or equivalent

Bachelor's degree or equivalent experience

Tools

JR Automation experience

Automation industry experience

Job description

JR Automation, A Hitachi Group Company, seeks a Field Service Engineer II to troubleshoot, repair and commission automated systems at customer sites. The role demands travel up to 75%, including nights and weekends when required, and involves field reports and on-site programming for robotics and PLC/HMI systems.

Ideal candidates have a strong technical background, 3+ years in automation maintenance, and experience with industrial electronics, safety and quality standards.