Field Service Engineering Leader

Doosan Corporation; Windsor (CT); Presencial; USD 110.000 - 170.000; Jornada completa

Descripción de la vacante

HyAxiom, a hydrogen energy solutions leader and the hydrogen business pillar of Doosan Group, seeks a senior service leader to manage world-class service and support for current and potential customers.

You will oversee spare parts, service contracts, warrantee control, and field service execution for stationary fuel cell fleets, coordinating across Control Center, Sales, Engineering, Test, Supply Chain, Finance and Quality teams.

Formación

• BA/BS degree with 10+ years of experience.
• MA/MS degree with 7+ years of experience.
• Degree in Engineering, Science or Technology preferred.

Responsabilidades

• Oversee and manage world-class strategic, tactical, and technical service and support for product customers.
• Lead and coordinate the field service engineering team across departments.
• Develop and enforce service contracts, budgets and cost-control measures.
• Ensure timely resolution of customer issues through collaboration with engineering, manufacturing, and other teams.
• Drive continuous improvement initiatives and customer satisfaction across global markets.

Conocimientos

Fuel cell tech

Budget control

Project management

Problem solving

Customer relations

Communications

Continuous improvement

Leadership

Finance and sales

Global support

Manufacturing leadership

Educación

BA/BS degree

MA/MS degree

Engineering/Science/Technology preferred

Descripción del empleo

HyAxiom, a hydrogen energy solutions leader and the hydrogen business pillar of Doosan Group, seeks a senior service leader to manage world-class service and support for current and potential customers.

You will oversee spare parts, service contracts, warrantee control, and field service execution for stationary fuel cell fleets, coordinating across Control Center, Sales, Engineering, Test, Supply Chain, Finance and Quality teams.