Field Service Engineer – UPS & Data Center Systems

Delta Electronics Americas; Wyoming; Hybrid; USD 40,000 - 76,000; Full time

Job summary

Delta Electronics Americas is seeking a recent graduate or entry-level engineer to support mission-critical UPS power and HVAC systems across data centers, telecoms, and energy infrastructure. You will train in operation, troubleshooting, maintenance, and product portfolio, gaining hands-on experience in field assignments.

The role involves field travel and collaboration with experienced engineers, with start dates after degree completion.

Qualifications

• Hands-on experience in technical support, field service, or product repair in power electronics/UPS systems.
• Experience with data center infrastructure or industrial automation is a plus.
• Willingness to travel and work flexible shifts.

Responsibilities

• Provide rapid, expert-level technical support to customers and repair technicians across Delta's product lines.
• Triager inbound inquiries, process RMAs, and guide customers through troubleshooting.
• Own open support cases end-to-end and close within SLA windows.
• Generate RMA service reports and maintain thorough field activity records.

Skills

Technical support

Field service

UPS systems knowledge

Electrical background

Documentation tools

Education

B.S./B.A. in Electrical Engineering

Tools

Ticketing systems

Job description

Delta Electronics Americas is seeking a recent graduate or entry-level engineer to support mission-critical UPS power and HVAC systems across data centers, telecoms, and energy infrastructure. You will train in operation, troubleshooting, maintenance, and product portfolio, gaining hands-on experience in field assignments.

The role involves field travel and collaboration with experienced engineers, with start dates after degree completion.