Field Service Engineer - Texas

Del Medical Inc; Bloomingdale (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Career development

Job summary

Del Medical Inc. is seeking a skilled Field Service Engineer to install, service, and repair radiographic imaging systems across a designated region.

You will travel to hospitals and clinics, perform preventive maintenance, troubleshoot issues, and train staff on safe operation of equipment. The role requires a biomedical or related engineering degree and 3–5 years of field service experience in medical devices, with ability to work flexible hours and travel extensively.

Qualifications

• Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or related field or equivalent work experience.
• 3–5 years of field service experience in the medical device industry preferred.
• Ability to travel extensively and work in hospitals or clinics.

Responsibilities

• Install and configure radiographic imaging equipment and contrast media injectors at healthcare facilities.
• Perform routine maintenance, troubleshooting, and repair to meet manufacturer specs.
• Deliver on-site training to healthcare professionals on equipment use and upkeep.
• Provide technical support on-site and remotely to minimize downtime.
• Document service activities, maintain logs, and comply with safety standards.

Skills

Field service

Medical imaging

Troubleshooting

Travel

Customer service

Education

Biomedical Engineering

Tools

Repair tools

Job description

Company Overview: Del Medical is a leading provider of innovative medical imaging solutions, specializing in the design, manufacturing, and distribution of radiographic systems and radiography equipment. We are dedicated to delivering cutting-edge technology that enhances diagnostic capabilities in healthcare settings.Position Overview:Del Medical leaders in medical imaging and contrast media solutions, are seeking a highly skilled and motivated Field Service Engineer in the Texas area near a major city. The successful candidate will be responsible for the installation, maintenance, and repair of Del Medical imaging systems. This role is crucial in ensuring that our customers receive the highest quality service and that our products operate efficiently, contributing to optimal patient care.Key Responsibilities:Install and Configure: Perform the installation and setup of radiographic imaging equipment contrast media injectors at various healthcare facilities.Maintenance and Troubleshooting: Provide routine maintenance, troubleshooting, and repair services to ensure that all equipment operates according to manufacturer specifications.Customer Training: Deliver on-site training to healthcare professionals on the proper use and maintenance of our equipment.Technical Support: Offer remote and on-site technical support to resolve customer issues and minimize equipment downtime.Documentation: Maintain detailed service records, including work orders, maintenance logs, and parts used.Compliance: Adhere to all relevant industry standards, safety regulations, and company policies.Qualifications:Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or a related field; or equivalent work experience.3-5 years of field service experience, preferably in the medical device industry.Expertise in medical imaging systems and contrast media injectors.Experience with radiographic products is highly desirable.Strong problem-solving skills and technical aptitude.Excellent communication skills and customer service orientation.Ability to travel extensively, with some assignments requiring short notice.Valid driver’s license and access to reliable transportation.Able to travel 100% to locations throughout a designated regionPreferred Qualifications:Certification in medical device repair and maintenance.Experience in working in a hospital or clinical environment.Familiarity with regulatory requirements in the medical device industry.Working Conditions:Must be able to lift and move heavy equipment as needed.Willingness to work in various healthcare settings, including hospitals and outpatient clinics.Flexibility to work outside regular business hours when necessary.Benefits:Competitive salary and benefits package.Health, dental, and vision insurance.401(k) retirement plan with company match.Paid time off, including holidays and vacation.Opportunities for professional development and career advancement.