Technical Support Specialist/Installation Engineer

Del Medical, Inc; Bloomingdale (IL); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Del Medical in Bloomingdale, IL is seeking a Technical Support Specialist / X-Ray Installation Engineer to start your career in medical imaging technology. The role blends hands-on troubleshooting with training, equipment preparation, and customer support while you learn the Del Medical X-ray and digital imaging systems.

Over time you will progress into installation, commissioning and field service across North America, traveling with seasoned engineers.

Qualifications

• Bachelor’s degree or equivalent in a technical field; associate degree considered with relevant experience.
• Experience in electronics troubleshooting and equipment maintenance.
• Ability to read electrical schematics and wiring diagrams.

Responsibilities

• Provide technical support to customers, distributors, dealers, and field engineers.
• Learn, train, and assist with installation, commissioning, and calibration of X-ray systems.
• Travel across North America with experienced engineers as needed.

Skills

Electronics troubleshooting

Electrical schematics reading

Mechanical assembly

Technical support

Education

Bachelor’s degree in Electrical/Electronics/Mech Eng tech or related field

Associate degree with relevant experience considered

Job description

Technical Support Specialist/Installation Engineer# Technical Support Specialist/Installation EngineerBLOOMINGDALE, IL 60108## OverviewSalary Range$50,000.00 - $60,000.00 SalaryLevelEntryPosition TypeFull Time## DescriptionJob description:**Technical Support Specialist / X-Ray Installation Engineer****Del Medical | Bloomingdale, IL | Full-Time****Launch Your Career in Medical Imaging Technology**Del Medical is a leading manufacturer of advanced medical imaging systems dedicated to improving patient care through innovative X-ray technology. We are seeking an ambitious **Technical Support Specialist / X-Ray Installation Engineer** to join our growing Technical Service team.This role is designed as a **career development opportunity** for a technically driven individual who enjoys troubleshooting, working with technology, and building hands-on engineering skills. The successful candidate will begin by developing expertise in Del Medical’s digital radiography and X-ray systems through technical support, training, and equipment preparation. As skills and knowledge grow, this individual will transition into **installation, commissioning, and field service support** of medical imaging equipment throughout North America.This is an excellent opportunity for a recent graduate, early-career engineer, technician, or military-trained technical professional looking to build a rewarding career in medical technology.**What You’ll Do****Technical Support & Training*** Learn and troubleshoot Del Medical X-ray and digital imaging systems.* Provide technical support to customers, distributors, dealers, and Field Service Engineers.* Diagnose electrical, mechanical, software, and system-related issues.* Read and interpret electrical schematics, wiring diagrams, and technical documentation.* Document troubleshooting activities and recommend corrective actions.* Collaborate with Engineering and Manufacturing teams to improve products.**Installation & Field Service Development*** Progress into installing, configuring, and commissioning X-ray systems at healthcare facilities.* Perform mechanical assembly, electrical connections, system testing, and calibration.* Train customers on equipment operation and basic maintenance.* Travel throughout North America alongside experienced engineers.**Qualifications****Preferred Education:*** Bachelor’s degree in Electrical Engineering, Electronics Engineering Technology, Mechanical Engineering Technology, Mechatronics, Robotics, Physics, Biomechanical Engineering or related technical field.* Associate degree candidates or individuals with relevant technical experience will also be considered.**Preferred Experience:*** Electronics troubleshooting* Mechanical assembly* Electrical systems* Technical support* Manufacturing equipment* Field service* Robotics or automation**Technical Skills:*** Ability to read electrical schematics and wiring diagrams.* Familiarity with digital/analog electronics and electrical testing equipment.* Basic computer and networking knowledge.* Strong mechanical aptitude and problem-solving skills.**The Ideal Candidate**We are looking for someone who is:* Curious and eager to learn.* Hands-on and technically motivated.* A strong problem solver.* Customer-focused and professional.* Comfortable working independently and as part of a team.* Interested in building a long-term engineering career.**Career Growth Opportunities**This role provides a structured career path into:* Technical Support Specialist II* X-Ray Installation Engineer* Field Service Engineer* Senior Field Service Engineer* Technical Trainer* Technical Service Manager**Why Join Del Medical?**At Del Medical, you will not just support equipment — you will help deliver technology that impacts patient care around the world.We offer:* Competitive salary* Medical, Dental, and Vision Insurance* 401(k)* LTD, STD, Life and AD&D Insurance* Paid time off and holidays* Hands-on technical training* Mentorship from experienced engineers* Career advancement opportunities* Collaborative team environment**Start your career with Del Medical and grow into a highly skilled medical technology professional.**Benefits:Work Location: Hybrid remote in Bloomingdale, IL 60108