Technical Support Specialist/Installation Engineer

Del Medical Inc; Bloomingdale (IL); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Mentorship from experienced engineers

401(k) and health benefits

Job summary

Del Medical in Bloomingdale, IL seeks a Technical Support Specialist / X-Ray Installation Engineer to troubleshoot, train, and support Del Medical X-ray systems. You will begin with diagnostics and customer support, then progress toward installation and commissioning of imaging equipment.

The role offers a structured career path with hands-on training, team mentorship, and opportunities to travel across North America alongside experienced engineers.

Qualifications

• Learn and troubleshoot Del Medical X-ray and digital imaging systems.
• Provide technical support to customers, distributors, dealers, and Field Service Engineers.
• Diagnose electrical, mechanical, software, and system-related issues.
• Read and interpret electrical schematics, wiring diagrams, and technical documentation.

Responsibilities

• Install, configure, and commission X-ray systems at healthcare facilities.
• Perform mechanical assembly, electrical connections, system testing, and calibration.
• Train customers on equipment operation and basic maintenance.
• Travel in North America with experienced engineers.

Skills

Electronics troubleshooting

Mechanical assembly

Electrical systems

Technical support

Robotics or automation

Reading schematics

Electrical testing equipment

Networking basics

Education

Bachelor’s degree in Electrical Engineering or related field

Associate degree or relevant technical experience considered

Tools

Multimeter

Oscilloscope

Soldering iron

Job description

Job description:Technical Support Specialist / X-Ray Installation EngineerDel Medical | Bloomingdale, IL | Full-TimeLaunch Your Career in Medical Imaging TechnologyDel Medical is a leading manufacturer of advanced medical imaging systems dedicated to improving patient care through innovative X-ray technology. We are seeking an ambitious Technical Support Specialist / X-Ray Installation Engineer to join our growing Technical Service team.This role is designed as a career development opportunity for a technically driven individual who enjoys troubleshooting, working with technology, and building hands-on engineering skills. The successful candidate will begin by developing expertise in Del Medical’s digital radiography and X-ray systems through technical support, training, and equipment preparation. As skills and knowledge grow, this individual will transition into installation, commissioning, and field service support of medical imaging equipment throughout North America.This is an excellent opportunity for a recent graduate, early-career engineer, technician, or military-trained technical professional looking to build a rewarding career in medical technology.What You’ll DoTechnical Support & TrainingLearn and troubleshoot Del Medical X-ray and digital imaging systems.Provide technical support to customers, distributors, dealers, and Field Service Engineers.Diagnose electrical, mechanical, software, and system-related issues.Read and interpret electrical schematics, wiring diagrams, and technical documentation.Document troubleshooting activities and recommend corrective actions.Collaborate with Engineering and Manufacturing teams to improve products.Installation & Field Service DevelopmentProgress into installing, configuring, and commissioning X-ray systems at healthcare facilities.Perform mechanical assembly, electrical connections, system testing, and calibration.Train customers on equipment operation and basic maintenance.Travel throughout North America alongside experienced engineers.QualificationsPreferred Education:Bachelor’s degree in Electrical Engineering, Electronics Engineering Technology, Mechanical Engineering Technology, Mechatronics, Robotics, Physics, Biomechanical Engineering or related technical field.Associate degree candidates or individuals with relevant technical experience will also be considered.Preferred Experience:Electronics troubleshootingMechanical assemblyElectrical systemsTechnical supportManufacturing equipmentField serviceRobotics or automationTechnical Skills:Ability to read electrical schematics and wiring diagrams.Familiarity with digital/analog electronics and electrical testing equipment.Basic computer and networking knowledge.Strong mechanical aptitude and problem-solving skills.The Ideal CandidateWe are looking for someone who is:Curious and eager to learn.Hands-on and technically motivated.A strong problem solver.Customer-focused and professional.Comfortable working independently and as part of a team.Interested in building a long-term engineering career.Career Growth OpportunitiesThis role provides a structured career path into:Technical Support Specialist IIX-Ray Installation EngineerField Service EngineerSenior Field Service EngineerTechnical TrainerTechnical Service ManagerWhy Join Del Medical?At Del Medical, you will not just support equipment — you will help deliver technology that impacts patient care around the world.We offer:Competitive salaryMedical, Dental, and Vision Insurance401(k)LTD, STD, Life and AD&D InsurancePaid time off and holidaysHands-on technical trainingMentorship from experienced engineersCareer advancement opportunitiesCollaborative team environmentStart your career with Del Medical and grow into a highly skilled medical technology professional.Benefits:Work Location: Hybrid remote in Bloomingdale, IL 60108