Field Service Engineer: Spatial Biology Instrumentation

Stellaromics Inc.; Boston (MA); On-site; USD 87,000 - 97,000; Full time

Benefits offered by this job

Dynamic work environment

Opportunities for career growth

Engaging in impactful scientific collaborations

Job summary

An innovative biotech startup in Boston is looking for a skilled Field Service Engineer to provide hands-on technical support for its in-situ sequencing instrument. This role involves troubleshooting, maintenance, and collaboration with the R&D team to enhance product performance. The ideal candidate will possess strong technical skills and be comfortable in a dynamic environment, contributing to the growth of the company’s spatial biology platform. Competitive compensation offered.

Qualifications

• 5+ years supporting capital equipment in research or clinical fields.
• Experience in alignment and troubleshooting of scientific instruments.
• Strong Windows operating system knowledge.

Responsibilities

• Troubleshoot, diagnose, and resolve complex instrument issues.
• Maintain accurate records of field service activities.
• Work with R&D to test new hardware and software designs.

Skills

Troubleshooting

Technical Support

Customer Communication

Electro-mechanical Skills

Organizational Skills

Education

B.S. in engineering, science or related fields

Tools

HubSpot CRM

TeamViewer

Microsoft Office

Job description

An innovative biotech startup in Boston is looking for a skilled Field Service Engineer to provide hands-on technical support for its in-situ sequencing instrument. This role involves troubleshooting, maintenance, and collaboration with the R&D team to enhance product performance. The ideal candidate will possess strong technical skills and be comfortable in a dynamic environment, contributing to the growth of the company’s spatial biology platform. Competitive compensation offered.