Field Service Engineer - Semiconductors (Travel Required)

Actus Consulting Group; Hillsboro (OR); On-site; USD 90,000 - 100,000; Full time

Job summary

Actus Consulting Group in Hillsboro, Oregon is seeking a Field Service Engineer responsible for field service activities at customer sites, troubleshooting complex products, and providing training and application support. The role emphasizes independent work, on-site service calls, and collaboration with Japan HQ for product applications.

Ideal candidates have electrical engineering background, semiconductor equipment experience, and flexibility to travel domestically.

Qualifications

• Degree in Electrical Engineering or equivalent combination of education and experience.
• Semiconductor FSE experience preferred
• Experience with installation, maintenance, and sustaining of semiconductor capital equipment
• Technical troubleshooting experience
• Flexibility to work evenings, weekends, on-call
• Flexibility for domestic/overseas travel for training and tool support

Responsibilities

• Respond to service calls from customer and determine needs.
• Provide over-the-phone consultation and on-site repairs as needed.
• Perform preventative maintenance on Company products.
• Establish and manage a local maintenance service structure.
• Train customers in usage and maintenance of Company products.
• Provide application support and liaison with programmers for requests.
• Support sales activities and maintain customer relationships.
• Submit service and expense reports in a timely manner.
• Communicate with Japan HQ engineers on product applications.

Skills

Technical knowledge

Customer service

Accuracy

Analysis

English communication

Problem-solving

Time management

Education

Electrical Engineering degree

Tools

Hand tools

Electronic diagnostic equipment

MS Office

Windows OS

Job description

Actus Consulting Group in Hillsboro, Oregon is seeking a Field Service Engineer responsible for field service activities at customer sites, troubleshooting complex products, and providing training and application support. The role emphasizes independent work, on-site service calls, and collaboration with Japan HQ for product applications.

Ideal candidates have electrical engineering background, semiconductor equipment experience, and flexibility to travel domestically.