Field Service Engineer: Robotics & Precision Automation

Brooks Automation; Manassas (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Annual discretionary bonus

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid holidays and PTO

Job summary

Brooks Automation in Manassas, VA is seeking a Field Service Engineer to install, maintain and repair advanced automation systems. The role requires hands-on expertise with electro-mechanical equipment, lasers, cellular sensing devices, and microelectronics schematics.

You will diagnose complex failures, perform preventive maintenance, and coordinate with customers and internal teams. Travel domestically and internationally, with on-call duties, is expected.

Qualifications

• Associate degree in a technical field or equivalent practical experience.
• At least 3 years in electro-mechanical or electronics technical support and repair; military technical training is a plus.
• Experience with lasers and sensing devices used for robotic positioning.
• Hands-on troubleshooting with microelectronics schematics and digital circuits.
• Proficiency with PCs and Windows/DOS-based operating systems.
• Valid driver’s license, clean driving record, reliable transportation, and ability to obtain corporate expense card and a valid passport for the duration of employment.
• Ability to lift up to 50 pounds, climb ladders and scaffolding, and use personal protective equipment.
• Comfort working in awkward positions and confined spaces.
• Willingness to travel domestically and internationally and to participate in emergency on-call assignments.

Responsibilities

• We perform complex customer support work, including installation, modification, repair, and preventive maintenance of our equipment and systems.
• We diagnose and resolve advanced equipment failures and carry out corrective actions.
• We work with minimal supervision while following established policies and procedures to meet company and customer quality standards.
• We may serve as a local, shift, or site lead to coordinate work direction for other service engineers and installation support.
• We handle installation, upgrades, testing, maintenance, and preventive diagnostics across both software and hardware.
• We engage with customers to support satisfaction, participate in operational and status meetings, and represent us in those discussions.
• We maintain a safe and orderly work environment by following our protocols and the customers requirements.
• We obtain required equipment service and operation certifications and submit service, status, and related reports as needed.
• We respond quickly to changing priorities such as tool or line-down situations and broader escalations.
• We train our employees and customer personnel on equipment operation and maintenance.
• We mentor less experienced service engineers.
• We drive continuous improvement initiatives to address issues for both customers and our business.
• We identify, assess, document, and implement process improvements.
• We prepare reports, project plans, training plans, certification matrices, and other required documentation.
• We present information at customer sites or Brooks offices to customers and management.
• We may support a specific site, region, or product set based on business needs.
• We work a schedule aligned to customer requirements, including compressed work weeks, night shifts, weekends, and on-call coverage.
• We may work in a clean room environment while wearing full cleanroom attire.

Skills

Lasers

Sensing devices

Troubleshooting

Microelectronics schematics

Digital circuits

Windows/DOS

Education

Associate degree in a technical field / technical certificate

Job description

Brooks Automation in Manassas, VA is seeking a Field Service Engineer to install, maintain and repair advanced automation systems. The role requires hands-on expertise with electro-mechanical equipment, lasers, cellular sensing devices, and microelectronics schematics.

You will diagnose complex failures, perform preventive maintenance, and coordinate with customers and internal teams. Travel domestically and internationally, with on-call duties, is expected.