Field Service Engineer (Manassas, VA Area)

Brooks Automation US LLC; United States; Hybrid; USD 50,681 - 68,576; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Job summary

Brooks Automation US LLC is seeking a Field Service Engineer in Manassas, VA. The role focuses on installation, modification, and repair of robotics and vacuum systems.

The ideal candidate has a technical degree, at least 3 years of experience in electro-mechanical support, and troubleshooting skills. Benefits include medical insurance and a base salary of $36.79 to $49.78 per hour, depending on qualifications.

Qualifications

• Minimum of 3 years providing technical support and repair service.
• Experience with lasers and robotics.
• Ability to travel domestically and internationally.

Responsibilities

• Perform installation, modification, and repair of equipment.
• Resolve complex equipment malfunctions.
• Train customers in equipment operation.

Skills

Electromechanical technical support

Troubleshooting microelectronics schematics

Driving skills

Customer service

Education

Associate's degree in a technical discipline

Tools

Windows operating system

DOS-based operating systems

Job description

Field Service Engineer – Manassas, VA

Brooks Automation, a technology leader in automation solutions, seeks a Field Service Engineer for its Manassas, VA area. The role focuses on the installation, modification, repair, and preventive maintenance of robotics, vacuum systems, and atmospheric units used in semiconductor and life science labs.

What You’ll Do

• Perform complex customer support activities including installation, modification, repair, testing, and upgrade of equipment and systems, ensuring compliance with Brooks Automation policies and procedures.
• Isolate and resolve complex equipment malfunctions, implementing corrective action.
• Work independently under minimal supervision to meet company and customer quality standards.
• Act as a local/shift/site lead to coordinate work direction for other Service Engineers.
• Interface with customers to ensure satisfaction with equipment and service levels and participate in operational/status meetings.
• Maintain a safe and clean working environment, following all workplace protocols and policies.
• Attain equipment service and operation certification as defined, submit required service and status reports.
• React productively to changing priorities such as tool or line downtime and support organizational administrative duties.
• Train customer and Brooks personnel in equipment operation and maintenance procedures.
• Mentor and train less experienced Service Engineers.
• Drive continuous improvement programs and projects for customers and Brooks to resolve issues.
• Initiate, evaluate, and document new processes or improvements to existing processes.
• Create reports, project plans, training plans, certification matrices and other documentation as required.
• Present at the customer site or Brooks office to management and customers.
• Work in a clean room environment when required by customer, wearing full clean room suit.
• Work schedule must align with customer needs, including compressed work weeks, night shifts, weekends, and on‑call assignments.

What You’ll Bring

• Associate’s degree in a technical discipline, technical certificate or equivalent work experience.
• Minimum of 3 years of experience providing electro‑mechanical or electronics technical support/repair service.
• Experience with lasers and positioning devices for robotics.
• Experience troubleshooting microelectronics schematics and digital circuits.
• Proficiency with PCs, Windows, and DOS‑based operating systems.
• Valid driver’s license, good driving record and reliable transportation.
• Ability to travel domestically and internationally as needed.
• Physical ability to lift up to 50 lbs, climb ladders, work in confined spaces, and wear personal protective equipment.
• Ability to work in awkward positions and be available for on‑call assignments.

Compensation

Base salary range: $36.79 to $49.78 per hour. Pay may vary based on geography, skills, education, experience and other qualifications. Eligible for an annual discretionary bonus.

Benefits

Benefits include Medical, Dental, Vision and Disability Insurance. Non‑exempt employees receive company‑paid holidays and PTO combining vacation and sick time, consistent with applicable law.

Work Location & Flexibility

Expect a mix of in‑office and remote work depending on business needs. Schedule may include compressed work weeks, night shifts, weekends, and on‑call assignments.

Equal Employment Opportunity

Brooks Automation is an equal‑opportunity employer. We welcome applicants of all races, colors, religions, genders, sexual orientations, national origins, disabilities, veterans, or any other legally protected characteristics. For applicants with disabilities requiring accommodations, contact [e-mail] or +1 (978) 262‑2400.

EEO Statement

Brooks Automation participates in E‑Verify ® to confirm eligibility for employment in the United States. Learn more at www.dhs.gov/E‑Verify.